About The Position

Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges in achieving their fullest potential through educational, employment, vocational, residential, habilitative, and behavioral health services. The Learning and Development Specialist supports the development and delivery of employee learning programs across Chimes and its subsidiaries. The role creates customized training resources, delivers training in person and virtually, evaluates program effectiveness, and manages the learning management system (LMS) and related reporting. The specialist works with the Learning and Development team and organizational stakeholders to align programs with organizational goals, assess training needs, and support continuous improvement. The position may involve working independently or with a team at various subsidiaries and traveling as needed. The role also includes administrative tasks such as expense reports and mileage reimbursement, and other duties as needed.

Requirements

  • High school diploma.
  • Eight years of learning and development experience.
  • Proficiency with Outlook and Microsoft Office Suite.
  • Experience managing learning management system platforms.
  • Strong communication skills.
  • Organization and prioritization skills.
  • Ability to shift priorities quickly.
  • Ability to foster relationships and network.
  • Ability to lift up to 30 pounds, squat, bend over, stand for long periods, sit for extended periods including at a desk and while driving, and reach at all angles.

Responsibilities

  • Assist in developing customized training materials, including eLearning modules, instructor-led training and materials, and job aids.
  • Deliver engaging and effective training to employees in person and virtually.
  • Evaluate the effectiveness of training initiatives and recommend continuous improvements.
  • Stay current with industry trends, best practices, and emerging learning and development technology.
  • Collaborate with the Learning and Development team and other stakeholders to align programs with organizational goals and objectives.
  • Manage the learning management system and extract reports to measure training impact.
  • Conduct training needs assessments and communicate regularly with operations teams.
  • Assist the Learning and Development Director with field priorities and comply with standards across Chimes subsidiaries and the Learning and Development department.
  • Perform other duties as needed to demonstrate teamwork.
  • Maintain knowledge of Chimes programs and services, employee needs, and the knowledge, skills, and abilities staff need to improve job performance.
  • Work independently or with a team to manage and/or instruct at various Chimes subsidiaries, traveling as needed.
  • Maintain personal expense reports, mileage reimbursements, and other administrative work as determined by the Director of Learning and Development.

Benefits

  • Competitive pay
  • Medical, dental, and vision insurance
  • Tuition reimbursement options
  • Flexible spending accounts for health, dependent care, and transportation
  • Life insurance
  • Disability insurance
  • Paid time off
  • 403(b) with employer match
  • Employee recognition programs
  • Employee referral bonus opportunities
  • Discounts through Tickets at Work
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