Learn to Swim Coordinator

Town of Castle Rock•Castle Rock, CO

17h•Onsite

About The Position

The Learn to Swim Coordinator assists with the daily coordination, organization and implementation of the Town of Castle Rock’s Learn to Swim program, including instructional classes, private lessons and related aquatic activities. The position supports participant evaluation and class placement, registration and enrollment, program scheduling, instructor assignments, participant communications and program records. It also performs lead-level duties by directing and supporting swim instructors, monitoring instruction and providing feedback to the Aquatics Supervisor | Programming. The coordinator helps onboard and train instructors, observes lessons to promote instructional quality and safety, and provides swim instruction or substitute coverage as needed. The role also supports aquatic facility operations, program promotions and special activities; maintains instructional supplies and equipment; and helps ensure that activities follow safety standards, facility rules, program procedures and Town policies. The position may involve evening, weekend and holiday work according to program schedules and operational needs.

Requirements

High school diploma or GED equivalent.
Must be at least 18 years old.
At least one year of experience in swim instruction, aquatic programming or recreational program coordination, or an equivalent combination of education, training and experience.
Current CPR/AED and First Aid certification, or ability to obtain them within 30 days of hire.
American Red Cross Lifeguard Certification or equivalent recognized certification, or ability to obtain it within 30 days of hire.
Knowledge of basic swim instruction, water safety and aquatic skill development.
Knowledge of instructional progression, participant evaluation and appropriate class placement for swimmers of varying ages and abilities.
Knowledge of the developmental needs of children, youth, adults and individuals with varying swimming abilities.
Knowledge of recreational program coordination, scheduling, registration and administrative procedures.
Knowledge of aquatic facility rules, emergency procedures and safety practices.
Customer service and professional communication skills for interacting with participants, parents, instructors and the public.
Organizational skills for coordinating daily activities and schedules and maintaining accurate records.
Ability to teach swimming skills and guide aquatic instructors.
Ability to use computers, recreation registration software and standard office equipment.
Ability to perform CPR, First Aid and appropriate water rescue techniques.
Ability to coordinate class schedules, participant placements and staffing assignments.
Ability to direct, support and provide feedback to part-time instructional staff under the supervision of the Aquatics Supervisor | Programming.
Ability to evaluate swimming abilities and recommend class placements using established criteria.
Ability to address participant and parent concerns with patience, tact, courtesy and professionalism.
Ability to exercise sound judgment and make routine decisions under established policies and procedures.
Ability to recognize issues requiring supervisory assistance and communicate concerns to appropriate administrative staff.
Ability to establish and maintain effective working relationships with supervisors, coworkers, instructors, participants, parents and the public.
Effective oral and written communication skills.
Ability to work independently on assigned tasks while maintaining communication with supervisory staff.
Ability to respond calmly and effectively during aquatic emergencies.
Ability to perform basic mathematical calculations, maintain records and interpret participation information.
Ability to work in an active aquatic environment, including standing, walking, entering the water and assisting participants during instruction.
Occasional physical work involving lifting no more than 10 pounds; occasional lifting, carrying, walking and standing.
Occasionally use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stop, kneel, crouch or crawl.
Frequent hand-eye coordination to operate a personal computer and office equipment; vision for reading, recording and interpreting information; and speech and hearing to communicate with employees and citizens.
Work in pool and pool-area conditions, including temperature extremes, varying weather, chemicals and water.
May be required to use personal equipment, such as a vehicle, cell phone or tools, during employment.

Nice To Haves

Additional swim instructor, water safety instructor, swim instructor trainer, coaching or aquatic leadership certifications are preferred.

Responsibilities

Assist with the daily coordination, organization and implementation of Learn to Swim classes, private lessons and associated aquatic activities.
Evaluate participants’ swimming abilities and recommend class placement according to established program standards and instructional progression.
Coordinate registration, class assignments, transfers, waitlists and enrollment adjustments using recreation registration software.
Assist in developing and maintaining class schedules, offerings, instructional levels, capacities, facility availability and seasonal programming.
Coordinate instructor schedules, staff assignments and substitute coverage.
Provide direction to swim instructors, communicate daily assignments, monitor instruction and provide feedback to the Aquatics Supervisor | Programming.
Serve as a primary contact for participants, parents and the public; answer inquiries and help resolve registration, scheduling and participant concerns.
Communicate schedules, class placement, cancellations, instructor substitutions and other program information to instructors, participants and families.
Monitor participant progress and assist instructors with evaluations, advancement recommendations and placement decisions.
Assist with onboarding and training instructors on curriculum, instructional standards, customer service, safety procedures and administrative processes.
Observe lessons and guide instructional staff to promote consistency, quality and participant safety.
Maintain class rosters, attendance, participant evaluations, instructor assignments and other required records.
Enter, update and maintain program information in registration software, including class descriptions, schedules, capacities, prerequisites and instructor assignments.
Identify program concerns, staffing challenges and improvement opportunities and communicate recommendations to the Aquatics Supervisor | Programming.
Prepare, organize and distribute instructional supplies, equipment and program materials.
Ensure instructional activities comply with safety standards, facility rules, program procedures and Town policies.
Assist with participant supervision and respond appropriately to incidents, injuries and emergencies.
Provide swim instruction or substitute instructor coverage as needed.
Collaborate with aquatics staff on communication, facility scheduling and daily program operations.
Perform clerical and administrative functions for Learn to Swim programming.
Assist with program promotions, registration events, participant evaluations and special aquatic activities.
Provide general support for aquatic facility operations as needed.
Maintain organized program areas and assist with cleaning, inspecting and storing instructional equipment.
Attend required staff meetings, training sessions and professional development activities.
Perform other duties as assigned.