seasonal part time lead

Five Below • Metairie, LA

6d • Onsite

About The Position

The Lead helps oversee daily store activities and associates while ensuring customers receive excellent service. The role supports sales, merchandising, stock handling, store maintenance, and associate training. The Lead may act as Manager on Duty and may occasionally manage opening or closing procedures, including securing cash, locking doors, and setting alarms. This is a seasonal, part-time, hourly position starting at $11.50. The schedule is flexible to meet business needs and may include day, evening, weekend, or overnight shifts and required travel.

Requirements

• High school graduate or equivalent.
• At least 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Ability to work a flexible schedule, including day, evening, weekend, and potentially overnight shifts, and travel as required.
• Ability to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to remain in a stationary, upright position for 80% of the time.
• Ability to frequently operate a cash register, computer, hand-held devices, phone, walkie, and mobile devices.
• Ability to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
• Ability to frequently climb and descend ladders to retrieve and put away stock.
• Ability to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
• Ability to frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Ability to frequently move across the sales floor and between the sales floor and stock room.

Nice To Haves

• College experience preferred.

Responsibilities

• Ensure crew members provide customer service through personal contact with customers.
• Train the crew on the B.E.S.T. customer service experience and help ensure fast, friendly checkout.
• Help oversee the daily activities of store associates and ensure they perform their duties effectively and provide excellent customer service.
• Assist with receiving, unpacking, and organizing new stock for placement on the sales floor.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Occasionally manage store opening or closing, including securing cash, locking doors, setting alarms, and preparing the store for daily operations.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by seeking ways to improve merchandising, staff performance, and customer service.
• Partner with the store leadership team on merchandising procedures and World Recovery.
• Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.

Benefits

• The posting directs applicants to a benefits site for information about health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED