seasonal part time lead

Five Below • New Orleans, LA

8d • Onsite

About The Position

The Seasonal Part Time Lead helps oversee store associates and daily store activities, supporting customer service, sales, merchandising, stock organization, and store operations. The lead may act as Manager on Duty and may manage store opening or closing procedures. The role also supports associate onboarding and training and performs general store maintenance. The position requires a flexible schedule, including days, evenings, weekends, and potentially overnight shifts, as well as travel when required.

Requirements

• High school graduate or equivalent.
• At least 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• Ability to work a flexible schedule to meet business needs, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Ability to operate a cash register, computer, hand-held devices, phone, walkie, and mobile devices.
• Ability to move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
• Ability to frequently climb and descend ladders and kneel, bend, twist, and stoop.
• Ability to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
• Ability to remain in a stationary, upright position for 80% of the time.
• Ability to identify and discern email and printed instructions concerning merchandise layouts, associate schedules, and standard operating procedures.

Nice To Haves

• College experience preferred.

Responsibilities

• Ensure crew members provide a strong customer experience through personal contact with customers.
• Train crew members on the B.E.S.T. customer service experience and help ensure guests receive fast, friendly checkout.
• Help oversee daily activities of store associates and ensure duties are performed effectively with excellent customer service.
• Assist with receiving, unpacking, and organizing new stock for efficient placement on the sales floor.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Occasionally manage store opening or closing, including securing cash, locking doors, setting alarms, and preparing for daily operations.
• Support onboarding and ongoing training of associates on store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by seeking improvements in merchandising, staff performance, and customer service.
• Partner with the store leadership team on merchandising procedures and World Recovery.
• Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.

Benefits

• The job posting refers applicants to the company benefits site for information about benefits and perks, including health coverage and financial and personal wellness support; specific benefits are not listed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED