Lead Wine Steward

HEI Hotels and Resorts•Braselton, GA

8d•Onsite

About The Position

Serve guests in a hospitable manner to ensure a positive guest experience. This role involves greeting guests, preparing and serving drinks according to beverage service standards, and adhering to all state, federal, and corporate requirements for serving alcoholic beverages. The position requires preparing the station before and after each shift, following cash handling procedures, performing side work duties, and complying with attendance policies. The Lead Wine Steward may also be assigned other job-related duties as needed.

Requirements

Hotel experience preferred.
Ability to establish and maintain effective working relationships with associates, customers, and patrons.
Ability to use point of service computer.
Full knowledge of state liquor laws.
Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

Hospitably greet, prepare and serve drinks to guests according to HEI Hotels and Resorts beverage service standards.
Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
Prepare station for readiness prior to opening and closing of each shift.
Follow all cash handling and bank operating procedures as outlined by HEI Hotels and Resorts.
Perform all side work duties according to side work schedules.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.