Lead Water Heater Installer Technician

Dixie Electric, Plumbing, Air and Doors•Montgomery, AL

About The Position

The Lead Water Heater Installer Technician leads and performs residential water heater installations, replacements, repairs, upgrades, and related plumbing services. The role calls for strong technical plumbing knowledge, leadership abilities, and a commitment to completing work safely, efficiently, and in accordance with applicable plumbing codes and company standards. The ideal candidate holds a valid plumbing license, has extensive water heater installation experience, can lead installation teams, and delivers exceptional customer service.

Requirements

Must possess a valid and active plumbing license.
Minimum of 3–5 years of plumbing experience, preferably in water heater installation.
Proven experience installing tank and tankless water heaters.
Strong knowledge of residential plumbing systems.
Ability to read and interpret plumbing diagrams, technical specifications, and installation instructions.
Knowledge of applicable plumbing codes and safety regulations.
Valid driver's license with an acceptable driving record.
Ability to work independently and lead an installation team.
Strong communication, customer service, and problem-solving skills.
Ability to lift and carry water heaters and plumbing equipment weighing up to 75–100 pounds with appropriate assistance.
Ability to stand, bend, kneel, climb, and work in confined spaces.
Ability to work in attics, crawl spaces, garages, and other residential environments.
Ability to work indoors and outdoors in varying weather conditions.

Nice To Haves

Previous leadership or crew lead experience.

Responsibilities

Lead and perform residential water heater installations, replacements, and upgrades.
Install, service, and troubleshoot traditional tank, tankless, gas, and electric water heaters.
Diagnose plumbing issues and recommend appropriate repair or replacement solutions.
Ensure installations comply with local plumbing codes, safety regulations, and manufacturer specifications.
Lead, train, and mentor plumbing installers and apprentices.
Inspect completed installations for quality, accuracy, and customer satisfaction.
Install and replace water lines, shut-off valves, expansion tanks, drain pans, venting, and related plumbing components.
Perform gas line connections and ensure proper ventilation where applicable and authorized.
Identify additional plumbing needs and communicate recommendations to customers.
Maintain accurate job documentation, service records, and installation reports.
Maintain company vehicles, tools, and equipment in good working condition.
Communicate professionally with customers, dispatch, management, and team members.
Maintain a clean and organized work area.
Follow company safety policies and procedures.