Lead-to-Order Process Architect

Everpure•Santa Clara, CA
•$168,000 - $210,000•Onsite

About The Position

Everpure is building the Enterprise Data Cloud and scaling its global commercial reach. The Lead-to-Order Process Architect owns the end-to-end process strategy and architecture for the Lead-to-Order (L2O) value stream, serving as a strategic connection between Sales, Marketing, Channel, Legal, Finance, and Enterprise Applications. The role transforms complex business requirements into seamless, automated, and scalable operational workflows that help go-to-market teams sell efficiently and provide a strong customer and partner experience. This high-visibility, cross-functional role combines strategic process design, technical ecosystem understanding, and operational rigor. It involves defining and optimizing global L2O processes, translating business strategy into scalable process and systems roadmaps, modernizing and automating workflows, governing standards and data integrity, and supporting change and adoption across global field organizations.

Requirements

  • At least 5 years of experience in business process architecture, enterprise architecture, or senior business systems consulting, focused on the Lead-to-Order or Quote-to-Cash value stream.
  • Comprehensive command of go-to-market processes, including lead lifecycle management, pipeline management, CPQ, discount governance, contract management, and order handoff dynamics.
  • Proven experience designing processes around enterprise platforms such as Salesforce Sales Cloud, Salesforce CPQ or similar enterprise CPQ tools, and ERP integrations such as NetSuite or SAP.
  • Ability to lead cross-functional discovery workshops, unpack complex business problems, and synthesize conflicting stakeholder needs into unified roadmaps.
  • Understanding of subscription models, hardware/software consumption economics, channel and partner co-selling workflows, and multi-entity global operations.
  • Outstanding diagrammatic, written, and verbal communication skills, including the ability to articulate complex process flows to executive leadership and technical delivery teams.
  • Ability to thrive in ambiguity, prioritize in a high-growth environment, and balance strategic long-term design with pragmatic, phased execution.

Responsibilities

  • Define, map, and optimize the global Lead-to-Order process landscape, including lead capture, qualification, opportunity management, CPQ, deal desk, approval governance, and order orchestration.
  • Translate executive sales and business strategy into actionable, scalable, and automated process requirements and system roadmaps.
  • Identify friction points, bottlenecks, and manual handoffs across the go-to-market ecosystem and design automated, API-first solutions to improve velocity and data integrity.
  • Collaborate with Enterprise Applications, Sales Operations, Revenue Operations, Legal, and Finance to align processes across the quote-to-fulfillment lifecycle.
  • Establish process governance, lifecycle documentation, and operational metrics to maintain data cleanliness, compliance, and auditing across systems.
  • Lead business process transformation and change adoption by authoring process documentation, guiding enablement teams, and supporting sustainable adoption across global field organizations.

Benefits

  • Flexible time off
  • Wellness resources
  • Company-sponsored team events
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