Lead-to-Order Process Architect

Pure Storage•Santa Clara, CA
•Onsite

About The Position

Everpure is building the Enterprise Data Cloud and scaling its global commercial reach. The Lead-to-Order Process Architect owns the end-to-end process strategy and architecture for Everpure’s Lead-to-Order (L2O) value stream, connecting Sales, Marketing, Channel, Legal, Finance, and Enterprise Applications. The role turns complex business requirements into seamless, automated, scalable workflows that help go-to-market teams sell efficiently and deliver a strong experience for customers and partners. This high-visibility, cross-functional position combines strategic process design, technical ecosystem knowledge, and operational rigor. It covers the global L2O landscape, from lead capture and qualification through opportunity management, CPQ, deal desk, approvals, and order orchestration. The architect translates executive strategy into process requirements and system roadmaps, identifies opportunities for automation, establishes governance and metrics, and leads change and adoption across global field organizations.

Requirements

  • At least 5 years of experience in business process architecture, enterprise architecture, or senior business systems consulting, specifically focused on the Lead-to-Order or Quote-to-Cash value stream.
  • Comprehensive knowledge of go-to-market processes, including lead lifecycle management, pipeline management, CPQ, discount governance, contract management, and order handoffs.
  • Proven experience designing processes around enterprise platforms such as Salesforce Sales Cloud, Salesforce CPQ or similar enterprise CPQ tools, and ERP integrations such as NetSuite or SAP.
  • Ability to lead cross-functional discovery workshops, analyze complex business problems, and reconcile conflicting stakeholder needs into unified roadmaps.
  • Understanding of subscription models, hardware and software consumption economics, channel and partner co-selling workflows, and multi-entity global operations.
  • Strong diagrammatic, written, and verbal communication skills, including ability to use Visio, Lucidchart, or Miro and explain complex process flows to executive and technical audiences.
  • Adaptability in ambiguous, high-growth environments, with the ability to prioritize and balance long-term strategic design with pragmatic phased execution.

Responsibilities

  • Define, map, and optimize the global Lead-to-Order process landscape, including lead capture, qualification, opportunity management, CPQ, deal desk, approval governance, and order orchestration.
  • Translate executive sales and business strategy into actionable, scalable, automated process requirements and system roadmaps.
  • Identify friction points, bottlenecks, and manual handoffs across the go-to-market ecosystem and design automated, API-first solutions that improve velocity and data integrity.
  • Collaborate with Enterprise Applications, Sales Operations, Revenue Operations, Legal, and Finance to align processes across the quote-to-fulfillment lifecycle.
  • Establish process governance, lifecycle documentation, and operational metrics to support data cleanliness, compliance, and auditing across systems.
  • Lead business process transformation and change adoption by authoring process documentation, guiding enablement teams, and supporting sustainable adoption across global field organizations.
  • Lead cross-functional discovery and synthesize stakeholder needs into unified process roadmaps.

Benefits

  • Flexible time off
  • Wellness resources
  • Company-sponsored team events
  • The role may be eligible for incentive pay and/or equity.
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