Lead Teller-Bedford Branch

Atlantic Union Bank Careers • Bedford, VA

6d

About The Position

The Lead Teller supports branch service operations by delivering high-quality, consistent client experiences while helping maintain operational excellence and compliance with bank policies and regulatory requirements. The role conducts credit and debit transactions in accordance with established procedures, maintains an appropriate cash supply, and prepares daily proof records while keeping an acceptable difference record. Duties may also include processing night deposits and ATM transactions, referring customers to other bank staff for product sales or problem resolution, and completing other duties as assigned.

The position requires broad knowledge of operational procedures and tools, generally gained through extensive work experience and possibly vocational or technical education. The Lead Teller works with limited supervision in routine situations, assists and trains lower-level employees, and analyzes issues that are not routine.

Requirements

• Typically requires 5 or more years of relevant experience.
• May require vocational or technical training.
• Must be able to stand for extended periods.
• Must be able to lift objects up to 30 pounds.

Responsibilities

• Conduct credit and debit transactions in compliance with established bank policies and procedures.
• Maintain a proper cash supply and prepare daily proof records while maintaining an acceptable difference record.
• Process night deposits and ATM transactions, as applicable.
• Deliver excellent service to bank customers.
• Refer customers to other bank staff for product sales or problem resolution, as appropriate.
• Assist and train lower-level employees.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability coverage
• Paid time off
• 401(k) retirement savings plan
• Wellness resources
• Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed