Lead Technician, Facility Services, Exterior Services - US

Walmart•Southaven, MS

2d•Onsite

About The Position

The Lead Technician, Facility Services, Exterior Services supervises associates and oversees exterior facility services, with a focus on landscape management, safety, quality, and customer service. The role assigns work, communicates goals, provides feedback, monitors performance, supports hiring and associate development, and ensures compliance with company policies, procedures, and applicable external regulations. The position manages landscape areas using horticultural methods and solutions; maintains garden beds, containers, and plants; performs landscaping tasks such as mowing, weed management, and leaf removal; applies planting and pruning techniques; and addresses pest and disease issues through chemical applications. It also handles seasonal exterior maintenance, including snow and ice removal, de-icing, and winter preparedness. The technician uses technology to complete work orders and maintain records, and operates heavy machinery and powered equipment in accordance with training and safety requirements. The role evaluates replacement needs and potential facility improvements, including sustainable upgrades and ways to lower operating costs. It coordinates with Home Office support, sources tools and equipment, prepares project cost estimates and budgets, approves purchases, and verifies deliveries. Responsibilities also include basic vehicle maintenance, arranging required vehicle service, ensuring vehicle documentation and insurance are valid, conducting vehicle safety checks, and following vehicle parking, key-storage, and security protocols. The Lead Technician leads and participates in teams, coordinates assignments, supports work quality and timelines, and helps implement processes and improvements. The position models company values, ethics, and compliance; develops and mentors associates; and communicates with facility users to resolve service problems and complaints. Walmart lists an hourly wage range of $23.00–$45.00, with possible premiums in specified circumstances. The position is based at the listed Southaven, Mississippi location.

Requirements

At least 2 years of experience in the landscaping or gardening industry.
Ability to successfully complete a DOT physical during pre-hire contingency and secure medical certification; ability to maintain a minimum 90-day Medical Examiner’s Certification card.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
No DUI, DWI, or OUI convictions, or reckless-driving convictions involving alcohol or drugs, within the last 3 years.
If driving a commercial motor vehicle: no more than 2 moving violations in the last 3 years.
If operating a commercial motor vehicle: no serious traffic violations, as defined by Federal Motor Carrier Safety Regulations, in the last 3 years.
If operating a commercial motor vehicle: no preventable accidents, as defined by Federal Motor Carrier Safety Regulations, in the last 3 years.
Ability to read and speak English as required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations.

Nice To Haves

Associate’s degree in horticulture or a related area.
Certified nursery and/or landscape professional.
Experience as a landscaping or gardening crew leader or supervisor.
Intermediate-level experience with word processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.
State or local licensing where required, such as in Florida, Texas, or California.

Responsibilities

Supervise associates by assigning duties, communicating goals, providing feedback and follow-up, and monitoring performance.
Teach and support company policies and procedures and ensure compliance; participate in hiring, promotion, coaching, teaching, job shadowing, certification, and evaluation of associates.
Maintain quality and safety standards by ensuring equipment, tools, and supplies are in proper working order and available at the start of each shift.
Train associates on Logistics and company policies and procedures, monitor compliance, and maintain procedures and supporting documentation.
Assign and support work activities to ensure compliance with external rules and regulations, including OSHA, Hazardous Waste, NFPA, Storm Water, and DOT requirements.
Manage landscape areas using horticultural methods; maintain garden beds, containers, and landscape plants; perform mowing, weed management, leaf removal, planting, and pruning.
Identify and resolve pest and disease issues through chemical applications.
Use phones, tablets, laptops, and other technology to complete work orders and maintain records, logs, and documentation.
Perform seasonal exterior maintenance, including snow and ice management; operate snow-removal equipment, apply de-icing materials, and clear walkways, drives, and exterior areas.
Evaluate replacement needs, implement sustainable facility upgrades, explore operating-cost reductions, and coordinate equipment standardization and stock reduction with Home Office support.
Source tools and equipment, prepare cost estimates and budgets for projects, approve purchases, provide technical purchasing assistance, and verify receipt and acceptance of purchases.
Ensure completed work meets quality and safety requirements.
Maintain vehicles in working mechanical and clean condition; coordinate required maintenance and arrange alternate driving support when needed.
Operate vehicles safely; check fuel and water levels, brakes, signals, and lights; ensure required documents and valid insurance coverage; and submit maintenance invoices for payment.
Operate, inspect, and maneuver heavy machinery and powered equipment according to training, certification requirements, and safety procedures; perform pre-operation checks and post-operation inspections.
Identify unsafe conditions, equipment malfunctions, and potential hazards, taking corrective action or escalating as needed.
Secure vehicles when not in use, store keys according to protocol, keep vehicles available for inspection or reassignment, and park assigned vehicles at designated Walmart locations.
Wear the company uniform and badge according to company policy.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, and supporting timelines and work quality.
Develop, communicate, and implement processes and practices in collaboration with managers, coworkers, customers, and business partners; monitor progress and address improvement opportunities.
Promote compliance, ethics, and integrity by explaining and modeling policies, implementing action plans, using the Open Door Policy, and assisting management with ethical and compliance issues.
Build and support an inclusive, collaborative workplace; communicate positively; develop and mentor others; and recognize contributions.
Put customers first, make decisions using reliable information, balance priorities, pursue continuous improvement, learn new technologies and skills, and support others through change.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave, and/or PPTO, which may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for covered programs.
Performance-based bonus awards.
Potential hourly premiums depending on schedule, facility, season, or work performed.