Lead Technician, Facility Services, Exterior Services - US

Walmart•Asheville, NC

1d•$23 - $45•Onsite

About The Position

The Lead Technician, Facility Services, Exterior Services supervises associates and oversees exterior facility services, including landscape management and seasonal maintenance. The role assigns duties, communicates goals, provides feedback, monitors performance, supports associate training and development, and ensures compliance with company policies and applicable regulations. It maintains quality and safety standards by ensuring equipment, tools, and supplies are available and in proper working order and that work procedures and documentation are maintained. The position applies horticultural methods to manage landscape areas, including garden beds, containers, and plants; performs landscaping, planting, pruning, weed management, pest and disease treatment, and grass and leaf maintenance; and operates heavy machinery and powered equipment. Seasonal duties include snow and ice removal, applying de-icing materials, and preparing and responding to winter conditions. The role also communicates with facility users, provides customer service, and resolves problems and complaints. The Lead Technician evaluates replacement and improvement needs, supports sustainability and cost-reduction efforts, coordinates equipment standardization, sources tools and equipment, and ensures completed work meets quality and safety requirements. It develops project cost estimates, executes budgets, approves and verifies purchases, and provides technical purchasing assistance. The role maintains and safely operates assigned vehicles, coordinates required vehicle maintenance, verifies vehicle documentation and insurance, submits maintenance invoices, and follows vehicle security and parking protocols. The position leads and participates in teams, coordinates work assignments, develops and improves processes, supports business and customer priorities, and models Walmart’s values, policies, ethics, and standards of integrity. The role requires a valid state-issued driver’s license, a satisfactory motor vehicle record, ability to obtain and maintain DOT medical certification, and two years of landscaping or gardening industry experience.

Requirements

Ability to successfully complete a DOT physical and obtain medical certification during pre-hire contingency; ability to maintain a minimum 90-day Medical Examiner’s Certification (MEC) card.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three years.
If driving a commercial motor vehicle, no more than two moving violations in the last three years.
If operating a commercial motor vehicle, no serious traffic violations as defined by Federal Motor Carrier Safety Regulations within the last three years.
If operating a commercial motor vehicle, no preventable accidents as defined by Federal Motor Carrier Safety Regulations within the last three years.
Ability to read and speak English, as required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations.
Two years of experience in the landscaping or gardening industry.

Nice To Haves

Associate’s degree in horticulture or a related area.
Certified nursery and/or landscape professional.
Experience as a landscaping or gardening crew leader or supervisor.
Experience using intermediate-level word processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.
State or local licensing where required, such as in Florida, Texas, or California.

Responsibilities

Supervise associates by assigning duties, communicating goals, providing feedback, monitoring performance, and supporting hiring, promotion, coaching, training, certification, and evaluation.
Maintain quality and safety standards by ensuring tools, equipment, and supplies are available and in working order, and by training associates and monitoring compliance with company procedures.
Assign and support work in compliance with external regulations, including OSHA, Hazardous Waste, NFPA, Storm Water, and DOT requirements.
Manage assigned landscape areas using horticultural methods; maintain garden beds, containers, and landscape plants; and use technology to complete work orders and maintain records.
Perform landscaping work, including grass cutting, weed management, leaf raking, planting, pruning, and treatment of pest and disease issues.
Operate heavy machinery and powered equipment and perform required pre-operation checks and post-operation inspections; identify hazards or malfunctions and take corrective action or escalate them.
Perform seasonal exterior maintenance, including snow and ice management, operating removal equipment, applying de-icing materials, and clearing walkways, drives, and other exterior areas.
Provide customer service to facility users and resolve customer problems and complaints.
Evaluate replacement needs and implement facility upgrades, including sustainable improvements and opportunities to reduce operating costs.
Coordinate with Home Office support to standardize equipment and reduce stock; source tools and equipment for repairs.
Develop project cost estimates, execute budgets, approve purchases, provide technical purchasing assistance, and verify receipt and acceptance of purchases.
Maintain vehicles in working mechanical and clean condition; coordinate required maintenance and arrange alternate driving support when needed.
Safely operate motor vehicles, check vehicle condition and required documents, verify insurance coverage, and submit maintenance invoices for payment.
Secure and park assigned vehicles according to Walmart policies, including locking vehicles, storing keys per protocol, and making vehicles available for inspection or reassignment.
Lead and participate in teams by coordinating work, sharing resources and information, supporting associates, and ensuring timelines and work quality are achieved.
Develop, communicate, and implement processes and practices by collaborating with stakeholders, analyzing information, monitoring results, and identifying improvements.
Promote compliance with company policies, procedures, ethics, and integrity standards; support management in addressing ethical and compliance issues.
Model Walmart values by respecting individuals, building trusting relationships, mentoring others, serving customers and members, acting with integrity, and driving continuous improvement.

Benefits

Performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave.
Family care leave.
Bereavement leave.
Jury duty leave.
Voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U, a Walmart-paid education benefit program covering tuition, books, and fees for eligible programs.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.