Lead Technician, Facility Services, Exterior Services - US

Walmart•Southaven, MS

3d•$23 - $45•Onsite

About The Position

The Lead Technician, Facility Services, Exterior Services supervises associates and oversees landscaping and exterior facility services. The role assigns work, communicates goals, monitors performance, provides coaching and training, and supports hiring, promotion, technician certification, and evaluation. It maintains quality and safety standards by ensuring equipment, tools, and supplies are available and functional, and by training associates on applicable company and Logistics policies and procedures. The position manages landscaping areas using horticultural methods, maintains garden beds, containers, and landscape plants, and performs tasks such as mowing, weed management, leaf removal, planting, pruning, and pest and disease control through chemical applications. It also performs seasonal exterior maintenance, including snow and ice removal, and uses technology to complete work orders and maintain records. The role communicates with facility users, resolves customer concerns, and ensures work areas meet Walmart policies and procedures. The Lead Technician evaluates replacement needs and facility improvement opportunities, including sustainability upgrades and operating-cost reductions. It coordinates with Home Office support to standardize equipment and reduce inventory, sources equipment and tools, prepares project cost estimates and budgets, approves and verifies purchases, and ensures work meets quality and safety requirements. The position operates and maintains vehicles and heavy machinery or powered equipment, completes safety checks and inspections, maintains required vehicle documents and insurance, coordinates vehicle servicing, and follows protocols for vehicle parking, locking, and key storage. It also leads and participates in teams, coordinates work assignments, develops and improves processes, supports compliance and ethical standards, and models Walmart’s values and behaviors.

Requirements

Ability to successfully complete a DOT physical and secure medical certification during pre-hire contingency, and maintain a minimum 90-day Medical Examiner’s Certification (MEC) card.
Valid state-issued driver’s license and ability to pass a motor vehicle report.
No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three years.
If driving a commercial motor vehicle, no more than two moving violations in the last three years.
If operating a commercial motor vehicle, no serious traffic violations as defined by Federal Motor Carrier Safety Regulations in the last three years.
If operating a commercial motor vehicle, no preventable accidents as defined by Federal Motor Carrier Safety Regulations in the last three years.
Ability to read and speak English, as required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations.
Two years of experience in the landscaping or gardening industry.

Nice To Haves

Associate’s degree in horticulture or a related area.
Certified nursery and/or landscape professional.
Experience as a landscaping or gardening crew leader or supervisor.
Experience using intermediate-level word processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.
State or local licensing where required, such as in Florida, Texas, or California.

Responsibilities

Supervise associates by assigning duties, communicating goals, providing feedback and follow-up, and monitoring performance.
Teach and support company policies and procedures, ensure compliance, and participate in hiring, promotion, coaching, teaching, job shadowing, technician certification, and associate evaluation.
Maintain quality and safety standards by ensuring equipment, tools, and supplies are in proper working order and available at the start of each shift.
Train associates on Logistics and company policies and procedures, monitor compliance, and maintain procedures and supporting documentation.
Assign and support work activities to ensure compliance with external requirements, including OSHA, Hazardous Waste, NFPA, Storm Water, and DOT rules.
Manage assigned landscape areas using horticultural methods and maintain garden beds, containers, and landscape plants.
Use phones, tablets, laptops, and other technology to complete work orders and maintain records, logs, and documentation.
Perform landscaping tasks such as mowing, weed management, raking leaves, planting, pruning, and resolving pest and disease issues through chemical applications.
Operate heavy machinery and provide customer service to facility users, resolving problems and complaints and maintaining work environments according to Walmart policies and procedures.
Perform seasonal exterior maintenance, including snow and ice management, operating snow removal equipment, applying de-icing materials, clearing walkways and drives, and supporting winter preparedness and response.
Evaluate replacement needs for landscaping materials and plants; implement sustainable facility upgrades and identify potential operating-cost improvements.
Coordinate with Home Office support to standardize equipment and reduce on-hand stock; source tool and equipment purchases and ensure completed work meets quality and safety requirements.
Prepare and execute budgets, develop cost estimates for requested and planned projects, approve purchases, provide technical assistance for purchases, and verify receipt and acceptance of purchases.
Maintain vehicles in working mechanical condition and cleanliness, coordinate required maintenance, and arrange alternate driving support when needed.
Safely operate motor vehicles; check fuel and water levels, brakes, signals, and lights; and ensure vehicles have required documents.
Submit maintenance invoices for payment and verify vehicle insurance coverage and validity.
Wear the company uniform and badge according to company policies and procedures.
Operate, inspect, and maneuver heavy machinery and powered equipment in accordance with training, certification requirements, and safety procedures.
Perform pre-operation safety checks and post-operation inspections; identify unsafe conditions, malfunctions, and hazards, and take corrective action or escalate as required.
When vehicles are not in use, lock them, store keys according to protocol, keep them available for inspection or reassignment, and park them at designated Walmart locations.
Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating assignments, and supporting work quality and timelines.
Develop, communicate, and implement processes and practices by collaborating with managers, coworkers, customers, and business partners; analyzing information; monitoring results; and addressing improvement opportunities.
Demonstrate and promote compliance with company policies, procedures, and ethics standards; implement action plans, use the Open Door Policy, and assist management with correcting ethical and compliance issues.
Model Walmart values by respecting individuals, building trusting relationships, mentoring and developing others, acting with integrity, serving customers and members, and pursuing continuous improvement.

Benefits

Performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave and family care leave.
Bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Live Better U education benefit: Walmart-paid tuition, books, and fees for eligible programs from high school completion through bachelor’s degrees, English Language Learning, and short-form certificates.