Lead Technician, Facility Services, Exterior Services - US

Walmart•Sherman, TX
•$23 - $45•Onsite

About The Position

The Lead Technician, Facility Services, Exterior Services supervises associates and oversees landscaping, exterior maintenance, equipment, vehicles, and work quality at a Walmart facility. The role assigns duties, communicates goals, provides feedback, monitors performance, and participates in hiring, promotion, coaching, training, certification, and evaluation. It ensures associates follow company policies and applicable external requirements, including OSHA, hazardous waste, NFPA, storm water, and DOT rules. The position applies horticultural knowledge to manage landscape areas, maintain garden beds and plants, perform landscaping tasks, and address pests and plant diseases. It also oversees seasonal exterior maintenance, including snow and ice removal. The technician uses technology to complete work orders and keep records, operates and inspects heavy machinery and powered equipment, and communicates with facility users to resolve problems and complaints. The role evaluates replacement and upgrade needs, identifies sustainable improvements and ways to reduce operating costs, coordinates equipment standardization, sources purchases, prepares project cost estimates, and approves and verifies purchases. It maintains and safely operates assigned vehicles, coordinates vehicle servicing, verifies insurance and documentation, and submits maintenance invoices. The position also leads teams, develops and implements processes, supports compliance and ethical conduct, and models Walmart’s values.

Requirements

  • Ability to successfully complete a DOT physical and secure medical certification during pre-hire contingency, and maintain a Medical Examiner’s Certification card for at least 90 days.
  • Valid state-issued driver’s license and ability to pass a motor vehicle report.
  • No DUI, DWI, OUI, or reckless-driving convictions involving alcohol or drugs within the last three years.
  • If driving a commercial motor vehicle, no more than two moving violations in the last three years.
  • If operating a commercial motor vehicle, no serious traffic violations, as defined by Federal Motor Carrier Safety Regulations, in the last three years.
  • If operating a commercial motor vehicle, no preventable accidents, as defined by Federal Motor Carrier Safety Regulations, in the last three years.
  • Ability to read and speak English, as required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations.
  • Two years of experience in the landscaping or gardening industry.

Nice To Haves

  • Associate’s degree in horticulture or a related area.
  • Certified nursery and/or landscape professional.
  • Experience as a landscaping or gardening crew leader or supervisor.
  • Experience using intermediate-level word processing, spreadsheet, email, and presentation software, such as Word, Excel, Outlook, and PowerPoint.
  • State or local licensing where required, such as in Florida, Texas, or California.

Responsibilities

  • Supervise associates by assigning duties, communicating goals, providing feedback and follow-up, and monitoring performance.
  • Teach and support company policies and procedures, ensure compliance, and participate in hiring, promotion, coaching, teaching, job shadowing, technician certification, and associate evaluation.
  • Maintain quality and safety standards by ensuring equipment, tools, and supplies are available and in proper working order at the start of each shift.
  • Train associates on Logistics and company policies and procedures, monitor compliance, and maintain procedures and supporting documentation.
  • Assign and support work activities to ensure compliance with external rules and regulations, including OSHA, hazardous waste, NFPA, storm water, and DOT requirements.
  • Manage assigned landscape areas using horticultural methods; maintain garden beds, containers, and landscape plants.
  • Use phones, tablets, laptops, or other technology to complete work orders and maintain records, logs, and documentation.
  • Perform landscaping tasks such as cutting grass, managing weeds, and raking leaves; apply planting and pruning techniques as needed.
  • Identify and resolve pest and disease issues through chemical applications.
  • Operate heavy machinery and powered equipment and troubleshoot issues while providing customer service to facility users.
  • Resolve customer problems and complaints and maintain work environments according to Walmart policies and procedures.
  • Perform seasonal exterior maintenance, including snow and ice management, by operating snow-removal equipment, applying de-icing materials, and clearing walkways, drives, and exterior areas.
  • Support winter preparedness and response activities to maintain safe facility conditions.
  • Evaluate current and future replacement needs, such as mulch, rocks, trees, shrubs, and sod; implement facility upgrades to support sustainability and explore opportunities to lower operating costs.
  • Coordinate with Home Office support to standardize equipment and reduce on-hand stock; source tools and equipment for repairs and ensure completed work meets quality and safety requirements.
  • Prepare and execute budgets by developing cost estimates for requested and planned projects; approve purchases and provide technical assistance for purchases.
  • Verify receipt and acceptance of purchased parts, materials, equipment, and supplies.
  • Maintain vehicles in working mechanical condition and cleanliness; coordinate required maintenance and arrange alternate driving support beforehand.
  • Safely operate motor vehicles, ensure required vehicle documents are present, and check fuel and water levels, brakes, signals, and lights.
  • Submit maintenance invoices for payment and verify vehicle insurance coverage and validity.
  • Wear the company uniform and badge according to company policies and procedures.
  • Operate, inspect, and maneuver heavy machinery and powered equipment in accordance with training, certification requirements, and safety procedures.
  • Perform pre-operation safety checks and post-operation inspections; identify unsafe conditions, malfunctions, or hazards and take corrective action or escalate them.
  • Secure vehicles when not in use, store keys according to protocol, keep vehicles available for inspection or reassignment, and park assigned work vehicles at designated Walmart locations.
  • Lead and participate in teams by sharing resources and information, determining customer needs and business priorities, coordinating work assignments, and supporting timelines and work quality.
  • Develop, communicate, and implement processes and practices in collaboration with managers, coworkers, customers, and business partners; analyze information, monitor results, and address improvement opportunities.
  • Promote compliance with company policies, procedures, and ethical standards; guide associates, implement action plans, use the Open Door Policy, and assist management in correcting ethical and compliance issues.
  • Model Walmart values by respecting individuals, building trusting relationships, mentoring others, acting with integrity, serving customers and members, and pursuing continuous improvement.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase plan.
  • Company-paid life insurance.
  • Paid time off, including sick leave.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
  • Walmart-paid Live Better U education benefits for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor’s degrees, English Language Learning, and short-form certificates.
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