Lead, Technical Support Engineer (S1000D)

L3Harris • Greenville, TX

2d • Onsite

About The Position

The Lead, Technical Support Engineer sets up, maintains, and supports S1000D Technical Publication projects throughout their lifecycle. The role guides and trains authors, reviews authored data for compliance with structured authoring guidelines, contributes to S1000D Technical Publications discussions, supports the department- or group-level Technical Lead, and helps test internally developed software. The employee also assists authors with tools used to generate S1000D content for flight and/or maintenance manuals for airborne and/or ground-based mission systems.

The position is based on-site in Greenville, Texas, and follows a 9/80 schedule: employees work 9 out of every 14 days, totaling 80 hours, with every other Friday off. The position requires the ability to obtain and maintain a DoD/DoW Secret Clearance.

Requirements

• Bachelor’s degree and nine years of technical publication authoring experience in a structured authoring environment; or a graduate degree and seven years of such experience; or, in lieu of a degree, at least 13 years of such experience.
• Technical publication authoring experience in a structured authoring environment, such as S1000D, non-S1000D XML, SGML, and/or Structured FrameMaker.
• Ability to obtain and maintain a DoD/DoW Secret Clearance.

Nice To Haves

• Experience with WebX UltraAuthor, Structured FrameMaker, and/or XML editing applications such as Arbortext, XMLSpy, or Oxygen XML Editor.
• Working knowledge of S1000D project development, including DMRL, BREX, and data module management.
• Strong working knowledge of S1000D, ATA100, ATA iSpec 2200, MIL-PRF-38807C, MIL-STD-37874, and MIL-STD-2361C.
• Excellent communication skills and ability to consider varying viewpoints and perspectives.
• Strong computer skills and a solid understanding of the MS Office Suite and applications.
• Experience authoring, setting up, and/or managing technical publications in an S1000D/XML/Structured FrameMaker environment for Air Force, Army, or Navy programs.
• Technical aptitude and ability to learn new software applications.
• Ability to think holistically about tools and processes, and tactically and strategically when considering solutions.

Responsibilities

• Author, set up, and/or manage technical publications in S1000D, non-S1000D XML, SGML, and/or Structured FrameMaker environments for Air Force, Army, or Navy programs.
• Provide guidance and training to authors and customers.
• Review authored data for adherence to structured authoring guidelines.
• Contribute to Technical Publications S1000D discussions and support the department- or group-level Technical Lead.
• Test and troubleshoot internally developed software.
• Assist users with tools used to generate S1000D content for flight and/or maintenance manuals for airborne and/or ground-based mission systems.
• Lead defined budgets and meet deadlines.
• Perform other duties as assigned by the Supervisor.
• Obtain and maintain a DoD/DoW Secret Clearance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior