Lead Technical Program Manager - PMO & Executive Reporting

JPMorgan Chase & Co.•New York, NY

3d•$147,250 - $200,000

About The Position

As a Lead Technical Program Manager in Consumer & Community Banking Technology, you will drive delivery of complex technology projects and programs that support business goals across the firm. You will apply technical expertise to develop innovative solutions while managing resources, budgets, and high-performing teams. The role requires analytical reasoning and adaptability to navigate ambiguity and change, align technology initiatives with business objectives, and build productive stakeholder relationships that support informed decision-making. As a subject matter expert, you will contribute to operational plans and risk management strategies while maintaining high-quality, professional service delivery. You will lead program and portfolio strategy, establish data-driven portfolio management and reporting, and create executive-ready materials that make complex topics clear and actionable. The role also promotes agile delivery, continuous improvement, and responsible use of enterprise-authorized AI capabilities in program planning, governance, and reporting. AI-assisted outputs must be reviewed by people and handled according to data sensitivity requirements.

Requirements

At least 5 years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
Exceptional communication skills, including the ability to distill complexity into executive-ready narratives, visuals, and dashboards.
Experience designing and operationalizing portfolio governance, including portfolio reporting, capacity and sequencing, and outcome-based planning.
Experience using enterprise-authorized AI capabilities in the work environment to support program management workflows, with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalate uncertainty, and follow data-handling expectations.
Advanced stakeholder management skills, including establishing productive relationships and influencing decisions across cross-functional teams and clients.
Proven ability to manage resources, budgets, and high-performing teams in a fast-paced, agile environment.
Proficiency in analytical reasoning and problem-solving to break down business, technical, or operational objectives into manageable tasks and activities.

Nice To Haves

Certifications such as SAFe, PMP, or PgMP.
Experience leading large-scale, multi-line-of-business transformations within technology or financial services.
Proficiency with portfolio tooling and analytics, such as Jira Align, OKR platforms, and BI dashboards.

Responsibilities

Develop and execute comprehensive project plans incorporating technical requirements, resource allocation, and timelines to deliver technology solutions on time.
Use enterprise-authorized AI capabilities to accelerate program planning and risk synthesis, validate outputs, and handle data according to sensitivity requirements.
Drive program and portfolio strategy, manage organizational priorities and outcomes, and monitor OKRs and value delivery.
Establish data-driven portfolio management and reporting covering roadmaps, capacity, OKRs, benefits realization, and risks.
Create executive-ready presentations and narratives that translate complex topics into clear, understandable, and actionable information.
Orchestrate new ways of working across the portfolio, such as adaptive planning and quarterly prioritization, while ensuring governance and accountability.
Champion agile delivery practices and continuous improvement, fostering continuous learning and innovation.
Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment with delivery standards.
Manage resources, budgets, and high-performing teams, and build productive relationships with stakeholders across cross-functional teams and clients.

Benefits

Competitive total rewards package, with base salary determined by role, experience, skill set, and location.
Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
Comprehensive health care coverage.
On-site health and wellness centers.
Retirement savings plan.
Backup childcare.
Tuition reimbursement.
Mental health support.
Financial coaching.
Additional benefits and programs based on eligibility.