Sr. Manager, Technical PMO
About The Position
The Senior Manager, IT Program Management Office (PMO) provides leadership to the IT PMO function, establishing, overseeing, and advancing program and project management practices, governance frameworks, methodologies, performance measures, and reporting standards across the enterprise technology portfolio. The role guides portfolio-level oversight and provides visibility into priorities, dependencies, and risks. It evaluates opportunities for process improvement and automation, guides implementation, and ensures alignment with enterprise standards and governance. The role also manages direct reports, including staffing, development, performance management, and goal setting. It promotes ethical business practices and adherence to the Company’s Code of Conduct. The position operates in an office or remote setting and requires occasional travel of up to 10%.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
- At least 8 years of project management, program management, PMO, or related experience.
- At least 3 years of leadership or people management experience.
- Proven experience leading complex technical initiatives across multiple engineering and product teams.
- Strong understanding of software development, technical dependencies, release management, and engineering planning, with the ability to lead complex cross-functional IT initiatives.
- Familiarity with AI and automation, including practical understanding of integrating them into engineering workflows.
- Excellent communication skills to influence stakeholders at all levels and present complex technical information effectively.
- Strong judgment and the ability to challenge priorities, assumptions, and timelines constructively.
- Proven experience improving how organizations operate without introducing unnecessary overhead.
Nice To Haves
- Project Management Professional (PMP), Agile, Scrum, or related project management certification.
Responsibilities
- Develop and maintain project management standards, methodologies, templates, and governance practices for consistent execution and oversight of technology programs and projects.
- Partner with stakeholders and leaders to define roadmaps, priorities, and delivery expectations for initiatives spanning multiple teams, systems, and business areas, supporting project milestones, budget commitments, and business objectives.
- Lead portfolio capacity planning, resource forecasting, and prioritization to optimize delivery, balance organizational demand, and support strategic objectives.
- Establish and monitor project management metrics, governance reviews, quality standards, documentation requirements, and performance measures to support decision-making, measure process improvements, and drive delivery.
- Oversee a portfolio of large and complex technology initiatives, including dependencies, risks, resource constraints, and execution trends across projects.
- Consolidate and analyze portfolio, program, financial, and performance data and present actionable insights for executive decision-making and investment prioritization.
- Provide visibility into milestones, dependencies, risks, resource constraints, and delivery tradeoffs to enable timely decisions and issue resolution.
- Identify opportunities to integrate AI and automation across the software development lifecycle and guide implementation from individual experimentation to repeatable practices.
- Partner with Security, Legal, Engineering, and other stakeholders to guide implementation of AI tools and emerging technologies with appropriate standards and guardrails.
- Provide guidance, training, mentoring, and consultation to project managers, promote adoption of standards, and improve project and program management capabilities.
- Comply with Company and department policies and standards, and perform other duties as assigned.
- Manage team staffing and direct reports, including development, performance management, and goal setting.
- Ensure direct reports understand and follow ethical business practices and the Company’s Code of Conduct.
Benefits
- Full medical, dental, and vision benefits
- Integrated wellness program
- 401(k) match retirement savings plan
- Paid time off (PTO)
- Holiday pay and floating holidays
- Volunteer time off (VTO)
- Educational assistance program
- Full paid parental and adoption leave
- LifeWorks employee assistance program
- Patterson Perks Program
- Competitive compensation and unique incentive programs and rewards for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Senior
