Lead Team Member
About The Position
As a Lead Customer Service Representative, you will provide customer service in a fast-paced retail environment. You will greet customers, operate the register, cashier, make purchase suggestions, and sometimes work with the food program. You will regularly lead shifts, gaining entry-level management experience, and work throughout the store, inside and outside, to maintain store appearance and provide fast, friendly service. Regular and predictable onsite attendance is required. The role involves interacting with customers and working with a team to accomplish daily tasks.
Requirements
- Ability to sell products to customers and provide excellent customer care.
- Communication skills and a friendly manner.
- Ability to work at a quick pace while contributing to a positive environment.
- Ability to work as part of a team to accomplish daily goals.
- Problem-solving ability, quick thinking, and ability to offer suggestions.
- Ability to lead a team and provide entry-level employee supervision.
- Ability to stand and/or walk for up to 8 hours.
- Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
- Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level.
- Ability to push or pull with the arms using up to 20 pounds of force.
- Ability to bend at the waist with some twisting for up to one hour per shift.
- Ability to grasp, reach, and manipulate objects with the hands, requiring eye-hand coordination; may need to climb a ladder to store or retrieve materials or place or remove signs.
Nice To Haves
- Retail and customer service experience.
- Entry-level management experience.
- Sales associate or cashiering experience.
- High school diploma or equivalent.
- Motivation to advance in a career.
- Willingness to learn and have fun.
Responsibilities
- Greet customers and provide fast, friendly service.
- Operate the register and cashier.
- Make purchase suggestions and sometimes work with the food program.
- Lead shifts on a regular basis and provide entry-level supervision to employees.
- Work in different areas of the store, inside and outside, to maintain store appearance and standards.
- Attend work onsite regularly and predictably.
- Work with the team to accomplish daily tasks.
Benefits
- Medical, vision, dental, and life insurance.
- Short- and long-term disability coverage.
- Flexible schedules.
- Weekly pay.
- Paid comprehensive training.
- 401(k) with a competitive company match.
- Flexible spending and health savings accounts.
- Tuition reimbursement.
- Fast career opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
