Lead Team Member

Circle K•South Portland, ME
•$17 - $18•Onsite

About The Position

The Lead Customer Service Representative works in a fast-paced retail store environment, serving customers and supporting daily store operations. The position includes greeting customers, operating the register, cashiering, suggesting purchases, and sometimes working with the food program. It also provides entry-level management experience through regularly leading shifts. The role involves working in various areas inside and outside the store to maintain appearance standards and provide fast, friendly customer service. Regular and predictable onsite attendance is required.

Requirements

  • Ability to sell products to customers.
  • Ability to provide excellent customer care.
  • Good communication skills and a friendly manner.
  • Ability to work at a quick pace while having fun.
  • Ability to work as part of a team to accomplish daily goals.
  • Ability to develop ideas to solve problems, think quickly, and offer suggestions.
  • Ability to lead a team of employees and provide entry-level supervision.
  • Ability to stand and/or walk for up to 8 hours.
  • Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
  • Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level.
  • Ability to push or pull with the arms using up to 20 pounds of force.
  • Ability to bend at the waist with some twisting for up to one hour per shift.
  • Ability to grasp, reach, and manipulate objects with hands, with eye-hand coordination; may need to climb a ladder to store or retrieve materials or place or remove signs.

Nice To Haves

  • Retail and customer service experience.
  • Entry-level management experience.
  • Sales associate or cashiering experience.
  • High school diploma or equivalent.
  • Motivation to advance in a career.
  • Willingness to learn and have fun.

Responsibilities

  • Greet customers and provide fast, friendly service.
  • Operate the register and cashier.
  • Make purchase suggestions and support sales.
  • Sometimes work with the store's food program.
  • Lead shifts on a regular basis and provide entry-level supervision to employees.
  • Work in different areas inside and outside the store to maintain store appearance standards.
  • Work with the team to accomplish daily tasks and goals.
  • Maintain regular and predictable onsite attendance.

Benefits

  • Medical, vision, dental, and life insurance.
  • Short- and long-term disability coverage.
  • Flexible schedules.
  • Weekly pay.
  • Paid comprehensive training.
  • 401(k) with a competitive company match.
  • Flexible spending and health savings accounts.
  • Tuition reimbursement.
  • Fast career opportunities.
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