Lead Team Member

Circle K•Pittsburgh, PA

22d•$17 - $17•Onsite

About The Position

The Lead Team Member supports store operations by providing customer service, maintaining the facility and merchandise, monitoring sales and financial controls, and helping supervise and train employees. The role performs shift-change and administrative duties, reports operational or safety concerns to the Store Manager, and provides regular, predictable onsite attendance. Work is approximately 95% indoors, with some outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The position works with minimum direction and periodic supervision.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to work with the equipment, tools, and materials used for the position.
Ability to work as scheduled and arrive on time.
Ability to communicate information and ideas so others understand.
Ability to perform the four basic arithmetic operations preferred.
Ability to perform the essential duties and physical functions of the position and work in the described conditions.
Ability to provide regular and predictable onsite attendance.

Nice To Haves

High school diploma or GED.
Experience in retail sales.
Ability to perform addition, subtraction, multiplication, and division.

Responsibilities

Provide prompt, courteous customer service; greet customers, answer questions, and offer assistance or recommendations.
Accurately process sales and handle cash, checks, and other payments.
Operate fuel consoles, lottery machines, money order machines, and telecom transaction systems.
Report to work on time and comply with dress and appearance standards.
Clean and maintain the store, equipment, and surrounding areas; inspect facilities and equipment for safety, cleanliness, and proper operation, and contact maintenance when repairs are needed.
Order and receive merchandise, verify vendor deliveries, maintain stock levels, rotate inventory, and place advertising and pricing signage.
Monitor merchandise, cash shortages, selling expenses, inventory levels, shift sales, cash-handling procedures, and shift close-out functions.
Notify the Store Manager of sales, cash, inventory, or operating discrepancies; follow company or brand guidelines for broken or spoiled products.
Supervise customer service representatives when the Store Assistant Manager is absent; help coach and train employees, monitor customer traffic, adjust assignments, and assist with employee counseling and performance feedback.
May provide direction for the store's fast-food service area and correctly change gasoline prices according to the store's pricing strategy.
Report incidents and potentially unsafe, unlawful, or unethical conduct to the Store Manager.
Perform shift-change duties, including counting the cash drawer, recording employee purchases, and completing shift reports; ensure accurate employee timekeeping records.
May take inventory of supplies and equipment, attend job-related meetings, complete daily store reports, and perform other duties as assigned by the Store Manager.