Lead Team Member

Circle K • Birmingham, AL

23d • Onsite

About The Position

The Lead Customer Service Representative works in a fast-paced retail store environment, providing customer service and supporting store operations. The role includes greeting customers, operating the register, cashiering, suggesting purchases, and sometimes working with the food program. The employee regularly leads shifts, gaining entry-level management and supervisory experience. They work throughout the store, inside and outside, to maintain store appearance and deliver fast, friendly service. Regular and predictable onsite attendance is required. The role involves daily interaction with customers and teamwork to accomplish store tasks.

Requirements

• Ability to sell products to customers and provide excellent customer care.
• Good communication skills and a friendly manner.
• Ability to work at a quick pace while maintaining a positive attitude.
• Ability to work as part of a team to accomplish daily goals.
• Ability to solve problems, think quickly, and offer suggestions.
• Ability to lead a team and provide entry-level employee supervision.
• Ability to stand and/or walk for up to 8 hours.
• Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
• Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level.
• Ability to push or pull with the arms using up to 20 pounds of force.
• Ability to bend at the waist with some twisting for up to one hour per shift.
• Ability to grasp, reach, and manipulate objects with hands, with eye-hand coordination; may need to climb a ladder to store or retrieve materials or place and remove signs.

Nice To Haves

• Retail and customer service experience.
• Entry-level management experience.
• Sales associate or cashiering experience.
• High school diploma or equivalent.
• Motivation to advance in a career.
• Willingness to learn and have fun.

Responsibilities

• Greet customers and provide fast, friendly customer service.
• Run the register and cashier.
• Make purchase suggestions and sell products to customers.
• Sometimes work with the store's food program.
• Lead shifts on a regular basis and provide entry-level supervision of employees.
• Work in various areas inside and outside the store to maintain store appearance and standards.
• Work with the team to accomplish daily store tasks.
• Provide regular and predictable onsite attendance.

Benefits

• Medical, vision, dental, and life insurance.
• Short- and long-term disability coverage.
• Flexible schedules.
• Weekly pay.
• Fast career opportunities.
• Paid comprehensive training.
• 401(k) with a competitive company match.
• Flexible spending and health savings accounts.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed