Lead Team Member

Circle K Stores•New Hope, MN

5d•Onsite

About The Position

The Lead Customer Service Representative works in a fast-paced retail store environment, providing customer service and supporting store operations. The role includes greeting customers, operating the register, making purchase suggestions, and sometimes working with the food program. It also provides entry-level management experience through regularly leading shifts. Team members work throughout the store, inside and outside, to maintain store appearance standards and provide fast, friendly service.

Requirements

Ability to sell products to customers and provide excellent customer care.
Communication skills and ability to engage in friendly conversation.
Ability to work at a quick pace while maintaining a positive attitude.
Ability to work as part of a team to accomplish daily goals.
Problem-solving skills, including thinking quickly and offering suggestions.
Ability to lead a team of employees and provide entry-level employee supervision.

Nice To Haves

Retail and customer service experience.
Entry-level management experience.
Sales associate or cashiering experience.
High school diploma or equivalent.
Motivation to advance in a career.
Willingness to learn and have fun.

Responsibilities

Greet customers, operate the register, and cashier.
Make purchase suggestions and sometimes work with the food program.
Lead shifts on a regular basis and lead a team of employees.
Work in different areas inside and outside the store to maintain appearance standards and provide fast, friendly service.
Provide regular and predictable onsite attendance.
Work with the team to accomplish daily tasks and goals.