Lead Tax Examining Technician

Internal Revenue Service • Covington, KY

3d • Onsite

About The Position

This position is within the Small Business/Self-Employed (SB/SE) division of the IRS. The SB/SE division focuses on serving taxpayers who file and pay taxes as sole proprietors or small businesses. The positions are to be filled in the following areas: SBSE CAMP EXAM REVIEW. The Lead Tax Examining Technician is responsible for distributing and balancing workload, monitoring progress, estimating completion dates, and instructing employees in specific tasks and techniques.

Requirements

• Experience working/adjusting individual and/or business accounts, applying tax law, regulations, practices, tax forms, notices, bills, and other documents relative to this position.
• Identifying organizational functions, terminology, quality assurance techniques and reporting requirements to coordinate workflow and resolve related problems.
• Experience reviewing and applying administrative policies, procedures and functions to provide support for processing the work.
• Experience identifying the nature and scope of complex problems or issues (e.g., identity theft, manual refunds, carrybacks/forwards) make appropriate adjustments to accounts, and advise the taxpayer of options for resolutions.
• Experience with on-line systems, research materials, technology and tools to resolve taxpayer's inquiries/issues.
• Must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-08 grade level in the Federal service.
• Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate (Time After Competitive Appointment - TACA).

Nice To Haves

• Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Responsibilities

• Distributes and balances the workload among employees in accordance with established workflow or job specialization; assures timely accomplishment of assigned work and that employees have sufficient work to maintain productivity.
• Monitors the status and progress of work and makes day-to-day adjustments in accordance with established priorities, obtaining assistance from the supervisor on problems such as backlogs or workload issues that cannot be resolved at the work leader level.
• Estimates and reports expected completion dates for assigned work; maintains records of work accomplishments and time expended; and prepares production and workload reports as requested.
• Instructs employees in specific tasks, job techniques, and work methods and ensures employees have access to written instructions, reference materials, automated systems, and other resources necessary to accomplish assigned work.

Benefits

• A career with the U.S. government provides employees with a comprehensive benefits package.
• As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
• Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed