About The Position

The Lead Automotive Tag & Title Associate ensures sales customers’ tag and title paperwork is processed in a timely manner and provides assistance and guidance to lower-level title associates. The role handles tag and title documentation, vehicle inventory and trade-in records, wholesale transactions, account reconciliation, reporting, and customer and vendor inquiries. The associate also helps resolve county and state paperwork rejections and supports the completion of annual reviews and audits.

Requirements

  • High school diploma or equivalent.
  • Able to effectively prioritize tasks and organize schedules.
  • Basic working knowledge of automotive accounting.
  • Good interpersonal and oral communication skills.
  • Basic working knowledge of tag and title laws.
  • Previous tag and title experience.
  • Must type a minimum of 50 wpm.
  • Strong customer service skills.

Responsibilities

  • Correct problems and rejections from counties and the state as quickly as possible.
  • Visit county and state tag offices when necessary to expedite customers’ tag and title applications.
  • Maintain title and registration paperwork files for all inventory vehicles, including MSOs for new vehicles.
  • Handle tag and title inquiries from customers and sales associates.
  • Keep current with applicable laws.
  • Assist tag and title associates with their duties.
  • Prepare tag and title documents.
  • Submit all legal transfer documents to the DMV.
  • Issue stock numbers and stock in used vehicles purchased.
  • Prepare checks to purchase used vehicles.
  • Input inventory control information for used cars.
  • Prepare and maintain trade-in vehicle jackets.
  • Keep name and address files updated.
  • Process wholesale deals and monitor wholesale receivables.
  • Verify and pay off trade-ins.
  • Reconcile select accounts and schedule them monthly, prior to month end.
  • Represent the dealership to customers and vendors in a friendly manner.
  • Complete end-of-month accounting reports.
  • Assist with the completion of annual reviews and audits.

Benefits

  • Competitive compensation.
  • 401(k) matching.
  • Health, dental, and vision insurance plans.
  • Maternity benefits.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Deals and discounts through YouDecide.
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