Lead Systems Engineer - Workforce Applications - Microsoft

Enterprise•St. Louis, MO

4d•Hybrid

About The Position

Enterprise Mobility is hiring a senior technical leader for Productivity and Unified Communications Engineering within its Workforce Technology Engineering team. The role defines and drives strategy, governance, and operational excellence for workforce productivity and collaboration platforms, serving as a subject matter expert across Microsoft and Atlassian technologies. The engineer provides technical leadership and strategic direction for tools and services that support communication, collaboration, knowledge sharing, productivity, and workforce effectiveness. The role leads large-scale initiatives, develops technical roadmaps, influences enterprise standards, and partners with architects, engineers, security teams, business stakeholders, and strategic technology vendors to deliver secure, innovative solutions. It evaluates emerging technologies and helps the company maximize value from Microsoft, Atlassian, and other workforce productivity platforms. The position also mentors engineers and guides complex technical decisions across the organization. This position is eligible for a hybrid work schedule, with work-from-home flexibility and in-person attendance as needed at the Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri. Candidates must reside in St. Louis or the immediate surrounding area and be presently authorized to work in the United States without requiring current or future sponsorship.

Requirements

Must be presently authorized to work in the U.S. without requiring work authorization sponsorship now or in the future.
Must reside in St. Louis, Missouri, or the immediate surrounding area.
At least 8 years of related IT engineering experience.
Experience with Microsoft technologies such as Office 365, Exchange, Microsoft Teams, Teams Voice, SharePoint Online, Entra ID, and Microsoft security and compliance capabilities.
Proven experience serving as a subject matter expert and leading complex, cross-functional technology initiatives.
Experience mentoring engineers and providing technical leadership across multiple teams.
Experience working directly with business stakeholders to translate business requirements into scalable technical solutions.
Commitment to protecting customers, employees, and brands by incorporating resilience and recovery models into relevant decisions, meeting security policy and procedure requirements, and identifying and implementing improvements to system continuity capabilities.

Nice To Haves

Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or a related field.
Experience implementing and governing Microsoft Copilot and AI-enabled workplace technologies.
Experience with Atlassian Cloud products, including Jira and Confluence.
Experience with Microsoft Graph API, Power Platform, automation, and scripting technologies.
Experience working with strategic vendors and managing technology partnerships.
Experience leading platform modernization, migrations, and adoption initiatives.
Microsoft and/or Atlassian certifications.

Responsibilities

Define and execute long-term strategy and roadmaps for Productivity and Unified Communications platforms.
Serve as the senior technical leader and subject matter expert for Microsoft and Atlassian technologies.
Lead enterprise-wide initiatives involving Exchange, Microsoft Teams, Teams Voice, SharePoint Online, Microsoft Copilot, Entra ID, Jira, and Confluence.
Collaborate with architecture, security, engineering, and business teams to deliver secure, scalable, and reliable solutions.
Establish and influence engineering standards, governance models, operational processes, and best practices across collaboration platforms.
Coach, mentor, and develop engineers while providing technical leadership across multiple teams.
Evaluate emerging technologies and identify opportunities to improve employee productivity, collaboration, and user experience.
Partner with Microsoft, Atlassian, and other strategic vendors to influence product direction and maximize platform value.
Ensure security, compliance, resilience, and governance requirements are incorporated into solutions and strategic decisions.
Collaborate across Workforce Technology Architecture and Engineering areas, including Architecture, Workforce Applications, Devices and Connectivity, Software, Identity, and Security, on engineering practices and initiatives.
Build partnerships across technical teams, business partners, and leadership, using communication, presentation, influencing, analytical, and problem-solving skills to drive alignment and successful outcomes.