Microsoft Applications Administrator

Atmos Energy•Dallas, TX

2d•Onsite

About The Position

The Microsoft Applications Administrator installs, monitors, manages, troubleshoots, and patches applications, and transports code changes between environments. The role reviews application performance and stability to prevent outages or service-level degradation and coordinates implementations, patching, and upgrades with business and IT teams. The administrator translates business requirements into application design and functionality specifications and works with vendors to assess application fit. They research and implement technology enhancements, contribute to standards for application implementation and administration, support SOX compliance, assess information security risks, and create documentation for maintenance, change, and recovery. The role also evaluates data integrity and recoverability by reviewing and testing backup and recovery procedures. The position may involve simultaneous assignment to multiple projects. The role requires a bachelor's degree in a relevant field and five years of hands-on experience supporting Microsoft Purview, SharePoint Online, Power Platform, M365 solutions, PowerShell scripting, Graph API, Azure, and Microsoft AI solutions. The position is based in an office environment and includes occasional physical activities such as bending, stooping, grasping, reaching, twisting, turning, and lifting.

Requirements

Bachelor's degree in Computer Science, MIS, Information Technology, or a related field.
Five years of hands-on experience supporting Microsoft Purview administration, SharePoint Online administration, Power Platform administration, M365 solutions, PowerShell scripting, Graph API, Azure, and Microsoft AI solutions.
Experience working with ServiceNow.
Familiarity with ITIL-based change management and incident management processes.
Ability to communicate politely, clearly, and effectively with internal and external customers, including senior management, on technical or complex matters.
Ability to perform analyses involving ratios, percentages, and simple statistical methods.
Working knowledge of software applications for creating documents, reports, or graphics and supporting databases.

Nice To Haves

PowerShell automation, particularly with Microsoft 365 and SharePoint.
Microsoft Graph or Graph API experience.
Entra ID, Conditional Access, and RBAC experience.
Experience supporting Microsoft 365 Copilot readiness or rollout.
Power Platform and Copilot Studio experience.
Experience with ServiceNow or similar ITSM platforms.
Change management and incident management experience.

Responsibilities

Install, monitor, manage, troubleshoot, and patch applications, and transport code changes between environments.
Review application performance and stability to help prevent outages or service-level degradation.
Coordinate with business and IT teams to plan and execute implementations, patching, and upgrades.
Translate business requirements into application design and functionality specifications and work with vendors to determine application fit.
Research and implement technology enhancements and new technologies as needed, and communicate their workplace relevance.
Work on multiple projects simultaneously.
Work with senior-level staff to define and implement application implementation and administration standards and support SOX compliance.
Provide risk assessments related to the development and maintenance of IT security functions that protect information availability and integrity.
Create documentation supporting information maintenance, change, and recoverability.
Evaluate and test data integrity and recoverability by reviewing and testing backup and recovery procedures.