Microsoft Applications Administrator
About The Position
The Microsoft Applications Administrator installs, monitors, manages, troubleshoots, and patches applications, and transports code changes between environments to support various systems. The role reviews application performance and stability to help prevent outages and service degradation. It works with business and IT teams to plan and execute implementations, patching, and upgrades; translates business requirements into application design and functionality specifications; and collaborates with vendors to assess application fit. The administrator keeps current with technologies and enhancements, communicates their workplace relevance, and researches and implements improvements and new technologies. The role may involve multiple projects simultaneously and works with senior staff to establish application implementation and administration standards and support compliance with SOX requirements. It also provides risk assessments for IT security functions, documents information maintenance, change, and recoverability, and evaluates and tests data integrity and recoverability through backup and recovery procedures. The position is based in an office environment. It requires a bachelor's degree in Computer Science, MIS, Information Technology, or a related field, along with five years of hands-on experience supporting Microsoft Purview, SharePoint Online, Power Platform, M365 solutions, PowerShell scripting, Graph API, Azure, and Microsoft AI solutions. Experience with ServiceNow and familiarity with ITIL-based change and incident management processes are also required.
Requirements
- Bachelor's degree in Computer Science, MIS, Information Technology, or a related field.
- Five years of hands-on experience supporting Microsoft Purview administration, SharePoint Online administration, Power Platform administration, M365 solutions, PowerShell scripting, Graph API, Azure, and Microsoft AI solutions.
- Experience working with ServiceNow.
- Familiarity with ITIL-based change management and incident management processes.
- Ability to communicate politely, clearly, and effectively with internal and external customers, including senior management, on technical or complex matters.
- Ability to perform analyses involving ratios, percentages, and simple statistical methods.
- Working knowledge of software applications for creating documents, reports, or graphics and supporting databases.
Responsibilities
- Install, monitor, manage, troubleshoot, and patch applications, and transport code changes between environments to support systems.
- Review application performance and stability to help prevent outages or service-level degradation.
- Work with business and IT teams to plan and execute implementations, patching, and upgrades.
- Translate business requirements into application design and functionality specifications, and work with vendors to assess application fit.
- Stay current with technologies and enhancements, communicate their relevance, and research and implement improvements and new technologies.
- Manage assignments across multiple projects simultaneously.
- Work with senior staff to define and implement application implementation and administration standards and support SOX compliance.
- Provide risk assessments related to development and maintenance of IT security functions that protect information availability and integrity.
- Create documentation supporting information maintenance, change, and recoverability.
- Evaluate and test data integrity and recoverability by reviewing and testing backup and recovery procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
