Lead Support Service Specialist

Department of State Headquarters•Washington, DC

About The Position

The position is located in the Bureau of European and Eurasian Affairs–Bureau of International Organization Affairs, Office of the Executive Director, General Services Division (EUR IO/EX/GSD). The division manages physical resources and logistical functions for the EUR and IO bureaus. The Lead Support Service Specialist provides technical leadership and advice to support services staff, improves support-service methods and procedures, and oversees procurement actions and contract staff supporting logistics, travel, program assistance, and supply management.

Requirements

  • U.S. citizenship is required.
  • Must be able to obtain and maintain a Top Secret security clearance.
  • Must obtain and maintain eligibility to access Sensitive Compartmented Information.
  • Must meet applicable time-in-grade requirements; federal applicants must have served 52 weeks at the next lower grade.
  • At least one year of specialized experience equivalent to GS-12 in the Federal service.
  • Specialized experience must demonstrate knowledge of methods and procedures for providing or performing functions and services applicable to the position; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate others’ work; and oral and written communication skills.
  • Qualifying experience must include operational and advisory support for procurement and administrative support services; coordinating and managing support activities for multiple customers; and providing guidance, mentoring, and oversight to civilian and contractor staff in planning and delivering work.
  • Incumbent will be subject to random drug testing.

Responsibilities

  • Provide expert technical guidance to EX/GSD support services staff and resolve technical and administrative work problems.
  • Develop, analyze, evaluate, and advise on methods and procedures for support services, seeking to improve their effectiveness for EUR and IO.
  • Adjust work assignments to established priorities to support timely completion of team tasks.
  • Lead oversight and management of EUR and IO procurement actions.
  • Assist in developing yearly spending budgets.
  • Analyze procurement requests for compliance with regulations, policies, and procedures.
  • Guide, monitor, and assess contract employees performing support services work, including logistics, travel, program assistance, and supply management.

Benefits

  • Comprehensive federal employee benefits package, with benefits available to employees and their families; specific eligibility depends on position type.
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