Lead Stock and Sales (Key Holder) Part Time- Streets at Southpoint- Durham, NCat

Williams-Sonoma • Durham, NC

16d • Onsite

About The Position

This role is for a Lead Stock and Sales (Key Holder) position that is part-time. The team's mission is to enhance the quality of customers' lives at home, with the customer at the center of everything they do. The corporate values guiding actions and decisions are People First culture, customers, quality, shareholders, integrity, and corporate responsibility. The Lead, Stock/Fulfillment role involves modeling and coaching on connecting with customers, selling the lifestyle of the brand, and providing exceptional service. The role also includes executing and upholding operational standards to protect the image and interests of the Brand, and assisting the management team in maximizing individual performance and establishing routines and disciplines that maximize productivity and efficiency.

Requirements

• Effective communication, organization and leadership skills. Proven ability to motivate and influence others through personal actions and examples
• Employment/promotion to this role will be contingent on successful completion of a background check
• 1-3 years retail sales experience with management experience preferred
• 1-2 years home related or specialty experience preferred (design, visual merchandising, or stockroom responsibilities)

Responsibilities

• Oversees Back of House operational functions: Omni/fulfillment, receiving, shipping, inventory, management, stockroom organization and standards and markdown/markup execution
• Executes customer fulfillment across all (Omni) channels leveraging all services (BOPIS, SFS, STS, Home Delivery, Installation) to ensure method used meets customer’s needs while maintaining profitability and the image of the Brand
• Models, trains and coaches individual productivity and performance related to fulfillment, BOPIS/Design Crew conversion, processing, packing and stockroom standards
• Manages shipping and processing stations, product staging areas and supplies to ensure efficient receipt and packing of incoming and outgoing merchandise
• Performs routine audits and reconciliations (UPS, DIAR, Markdown) and establishes daily disciplines to eliminate loss/shrink (lost cartons, mis pics, MOS, returns, RTV)
• Maintains an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy
• Helps run opening and closing of store operationally, stepping in as sales leader when needed.

Benefits

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand specific resources and WSI University

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed