About The Position

Kay Jewelers is hiring seasonal, part-time, and full-time team members for its Sales Team. The Sales Associate / Jewelry Consultant provides a superior experience to customers, helping them celebrate life and express love through jewelry. The role involves understanding customers’ needs, presenting merchandise and explaining product features and benefits, sharing information about extended service plans and financing options, and meeting individual and team sales goals. Successful candidates have a customer-focused approach, strong communication and relationship-building skills, and an interest in helping customers celebrate special moments. The role requires flexible availability during peak retail hours, including nights, weekends, and holidays. Kay Jewelers is part of Signet Jewelers, an equal opportunity employer committed to inclusion and diversity, and offers opportunities for advancement through its promote-from-within philosophy.

Requirements

  • Strong customer service, sales, retail, and/or jewelry experience.
  • Flexible availability to work during peak retail hours, including nights, weekends, and holidays.
  • A positive, customer-focused approach to delivering an exceptional customer experience.
  • Strong communication and relationship-building skills.
  • A desire to help customers celebrate special moments in their lives.

Responsibilities

  • Engage customers in conversation to understand their needs and desires.
  • Present merchandise and share detailed information about product features and benefits.
  • Provide information about extended service plans and financing options.
  • Meet individual and team sales goals.
  • Provide customers with a superior experience.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid time off for full-time and part-time team members.
  • Paid holidays for full-time team members.
  • Tuition reimbursement, including DCA courses based on position.
  • Training and career development opportunities.
  • Merchandise discounts.
  • Incentive trips and contests.
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