Lead Sportsbook Supervisor - Full Time- (Hobey's)

Caesars Entertainment•Reno, NV

3d•Onsite

About The Position

CAESARS SPORTSBOOK., America's leading sports book provider, has an immediate opening for a Lead Sportsbook Supervisor in Las Vegas, NV. Reporting to the District Manager, you will be the face of our sportsbook operations.

Requirements

Must be able to stand for extended periods of time.
Must be able to lift, pull or push 25 lbs.
Must be able write for extended periods of time.
Must be able to twist, bend or reach with no significant boundaries.
Must be able to work independently with minimal supervision
Must be confident in one’s ability to assess situations and make informed decisions
Good interpersonal communication skills
Ability to manage relationships
Strong problem-solving skills
Ability to manage a diverse range of activities and effectively prioritize responsibilities
21+ years of age or older
Successfully pass a background check
Able to obtain a gaming license from the Nevada Gaming Control Board and other jurisdictions where deemed necessary

Responsibilities

Effectively assist and manage the day-to-day activities and business levels of the sports book: scheduling, training, and mentoring staff, and fostering an environment focused on high performance, compliance, and excellent Guest service
Act as an ambassador for the property to help promote sports wagering via our kiosks and mobile platforms
Manage all aspects of our sports betting equipment
Demonstrate leadership and ensure operational effectiveness
Ensure all Guests (whether regular or infrequent) are made to feel welcome by all team members, always
Ensure betting control guidelines are adhered to within the sports book
Foster an environment focused on Guest service and compliance
AML Monitoring and Compliance
Develop skills and knowledge of the sports book team
Establish and maintain effective and professional working relationships with internal and external contacts
Promote a positive image for Caesars Sportsbook within the industry and community
Complete exception reports issued by audit
Review, investigate and respond to variances.
Enforce all company policies and procedures
Collaborate with Sportsbook Manager or above on coaching Team Members when not meeting company expectations
Address Guest complaints escalate to Manager or above
Additional duties as assigned
Multi property position – Flexible schedule to include nights, weekends and holidays