Lead Solutions Architect — ServiceNow & API Integration (Secret)

Rackner

1d • Remote

About The Position

Rackner is seeking an experienced Lead Solutions Architect to design and guide secure technology integrations supporting federal healthcare operations. The role leads architecture decisions connecting ServiceNow with enterprise applications, clinical systems, and operational platforms through approved APIs. It establishes engineering standards, guides integration efforts, and ensures technical solutions are reliable, maintainable, and aligned with security and operational requirements. The position collaborates with engineering and government stakeholders to address complex integration challenges supporting healthcare delivery and mission readiness.

This is a remote position based in the United States. Candidates must currently hold an active U.S. Government Secret security clearance.

Requirements

• At least 8 years of professional solutions architecture experience, including enterprise API design.
• ServiceNow Certified System Administrator (CSA) certification.
• ServiceNow Certified Application Developer (CAD) certification.
• Compliance with applicable DoD 8140 qualification requirements.
• Active U.S. Government Secret security clearance.

Nice To Haves

• ServiceNow Certified Implementation Specialist (CIS) certification in IT Service Management (ITSM) or Integration.
• Experience supporting Platform One or DoD Impact Level 5 (IL5) environments.
• Experience with healthcare system integrations, including HL7 or FHIR standards.

Responsibilities

• Lead end-to-end solutions architecture and maintain the inventory of system integrations and interfaces.
• Design secure API integrations connecting ServiceNow with enterprise, clinical, and operational systems while preserving existing systems of record.
• Design ServiceNow Integration Hub spokes and integration patterns for complex operational environments.
• Develop architecture approaches for mobile and disconnected operations, including transaction queuing, synchronization, and data reconciliation.
• Establish engineering standards and provide technical guidance to automation and data integration engineers.
• Review production releases for alignment with approved architecture, integration standards, and operational requirements.
• Identify and address technical dependencies involving platform access, licensing, security, and system interoperability.
• Develop practical alternatives when platform limitations or technical constraints affect implementation.
• Lead customer interface approval activities and represent the engineering team in architecture and security review boards.

Benefits

• Company-supported certifications aligned with program work.
• Career development and leadership opportunities.
• 401(k) with a 100% company match on contributions up to 6%.
• Medical, dental, vision, life, and disability insurance.
• Generous paid time off and paid holidays.
• Home-office equipment and remote-work support.
• Fitness and wellness reimbursement.
• Weekly pay and team events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed