LEAD SLOT TECHNICIAN

LEGENDS BAY CASINO•Sparks, NV
•Onsite

About The Position

The Lead Slot Technician is responsible for all aspects of slot machine repair and preventative maintenance, as well as managing the slot shop and Slot Technician team. The role includes coordinating conversions, new installations, and removals with vendors; maintaining slot-related records and databases; monitoring machine performance; and keeping the slot floor operational and up to date. The Lead Slot Technician also trains technicians and builds relationships with manufacturer sales representatives.

Requirements

  • High school diploma or GED.
  • Must be at least 21 years of age.
  • Must have previous experience handling cash.
  • Ability to respond to common inquiries and complaints from team members and guests.
  • Ability to deal courteously with inebriated customers.
  • Flexibility to work varied shifts, including weekends and holidays, with variable overtime.
  • Must be able to tolerate secondary smoke, high noise levels, bright lights, and dust.
  • Registration with the Gaming Control Board.
  • Must be proficient with soldering equipment.
  • Must be familiar with Microsoft Office programs.

Nice To Haves

  • Previous Slot Technician experience preferred.

Responsibilities

  • Order machine parts as needed to keep the slot floor running.
  • Maintain Slot Technician schedules.
  • Hire and manage the Slot Technician team.
  • Maintain slot and progressive files in SDS.
  • Maintain slot databases in EBS.
  • Update I-view firmware via BCC.
  • Analyze the monthly variance report.
  • Create and maintain slot machine cover-sheet and PAR-sheet files.
  • Manage all aspects of the slot shop.
  • Troubleshoot and repair various brands of slot machines down to the component level.
  • Provide all Slot Technician training.
  • Build and maintain relationships with manufacturer sales representatives.
  • Order new slot machines to keep the slot floor up to date.
  • Coordinate conversions, new installations, and removals with vendors, and convert existing slot machines.
  • Analyze slot machine performance.
  • Perform other duties as assigned.
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