Lead Services Training Coordinator

GE Vernova•Wilmington, NC

10d•$78,800 - $131,200•Onsite

About The Position

The Lead Services Training Coordinator partners in strategic planning and operational execution of technical training environments in Wilmington, NC, and San Jose, CA. The role leads capacity planning and aligns training initiatives with organizational development needs, while coordinating instructor and equipment scheduling to support deployment readiness. The position administers and oversees training programs and systems, serving as the NANTeL Program Manager and Lead Administrator and the primary liaison for Workday Learning. It also manages the GVH EPRI AP3 program and maintains credentialing-record integrity through audits of requalifications, exemptions, and personnel certifications. The coordinator supports continuous improvement by facilitating feedback between instructors and students, collaborating with stakeholders using the ADDIE process to identify course enhancements, and supporting curriculum optimization while maintaining content quality and traceability. The role is full-time and on-site in Wilmington, NC, with occasional flexibility in work hours to accommodate project training schedules. Access to U.S. export-controlled information may be required, subject to applicable U.S. Government authorization. Relocation assistance is provided.

Requirements

Bachelor’s degree in Instructional Design, Learning and Development, or Industrial Engineering; alternatively, a high school diploma with at least 5 years of experience in a training or learning management role.
At least 5 years of Field Services support experience.
Ability to work full-time on-site in Wilmington, NC, with flexibility to adjust hours occasionally to meet project training schedules.
Ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government, if applicable.
Demonstrated ability to interpret and apply Nuclear Safety Culture goals, policies, and regulatory requirements.
Meticulous attention to detail and strong organizational skills for managing complex, multi-priority recordkeeping.
High level of self-direction, creativity, and initiative in developing best-practice process-improvement solutions.
Legally authorized to work in the United States; an offer is conditioned on successful completion of a drug screen, as applicable.

Nice To Haves

Active NANTeL Administrator/Proctor certification and/or EPRI STE Observer qualification.
Intermediate to advanced competency in Microsoft Office Suite (Word, Excel, PowerPoint, and SharePoint), Oracle, P6, and Workday.

Responsibilities

Direct forecasting, planning, and scheduling of technical training; partner with stakeholders to define project role requirements, align training with development needs, and secure qualified instructional staff.
Partner with the training team and subject matter experts on instructional design and content development, aligning initiatives with development needs and ensuring traceability throughout the ADDIE process.
Serve as NANTeL Program Manager and Lead Administrator, ensure adherence to procedures, oversee student administrators and proctors, assign training, and proctor exams for GVH outage teams.
Act as the primary liaison for Workday Learning; manage Outage Services role and course assignments, support user access requests, and generate weekly performance-based rollup reports.
Partner with the EPRI STE Program Manager on AP3 requirements, maintain evaluator certifications, and facilitate annual observation reporting.
Oversee training records in the learning management system, including critical requalifications, refreshers, exemptions, and equivalencies; audit and verify personnel qualifications for deployment readiness.
Manage training tooling and materials inventory, serve as the central point of contact for instructors, and issue security access workflows.
Facilitate structured feedback between instructors and students and the training team to identify course enhancements and support curriculum optimization.

Benefits

Medical, dental, vision, and prescription drug coverage.
Access to Health Coach from GE Vernova and a 24/7 nurse-based resource.
Employee Assistance Program with confidential assessment, counseling, and referral services available 24/7.
GE Vernova Retirement Savings Plan, including a tax-advantaged 401(k) opportunity with company matching and company retirement contributions.
Access to Fidelity resources and financial planning consultants.
Tuition assistance.
Adoption assistance.
Paid parental leave.
Disability benefits.
Life insurance.
12 paid holidays.
Permissive time off.
Discretionary annual bonus eligibility.
Relocation assistance.
Professional development opportunities and competitive compensation.