Lead Service Technician

Whaley Foodservice • Kingsport, TN

8d

About The Position

Whaley Foodservice, LLC is hiring a Lead Service Technician to provide maintenance, service, and repair for commercial cooking equipment and commercial refrigeration, including grills, fryers, ovens, ice machines, and reach-in and walk-in coolers and freezers. The role pays $28.00–$35.00 per hour and includes on-call pay. Experienced technicians may be eligible for a sign-on bonus; the posting states “Up to $7,5000 Sign-On Bonus.”

The technician diagnoses, troubleshoots, and repairs equipment; communicates repair and parts-order updates to branch support and customers; and completes service calls accurately and on time. The role also includes auditing truck stock and maintaining the service vehicle, tools, and uniforms in accordance with Whaley safety standards. On-call requirements must be met.

Whaley Foodservice describes itself as a commercial kitchen equipment repair service company with over 600 employees across 31 locations. The company states that it is an equal opportunity employer committed to diversity and inclusion.

Requirements

• At least three years of experience in commercial kitchen repair and/or refrigeration.
• Must be at least 18 years of age.
• Satisfactory background check and drug screen.
• Valid driver’s license and driving record that meets the company’s safety standard.
• Ability to work independently.
• Strong attention to detail.
• Excellent communication and soft skills.
• Good driving record.

Nice To Haves

• Automotive, electrical, installation, or mechanical background.
• Journeyman License and/or CFESA certification.

Responsibilities

• Diagnose, troubleshoot, maintain, service, and repair commercial cooking and refrigeration equipment.
• Communicate parts-order and repair status updates to branch support and customers.
• Complete service calls accurately and in a timely manner.
• Audit truck stock to ensure required parts are available.
• Keep the service vehicle, tools, and uniforms consistent with Whaley safety standards.
• Meet on-call requirements.

Benefits

• Sign-on bonus for experienced technicians; the posting states up to $7,5000.
• On-call pay.
• Company vehicle.
• Mobile device.
• Uniforms.
• Meters and test equipment.
• Industry certification.
• 401(k).
• Profit sharing.
• Paid holidays and vacation.
• Medical and dental benefits.
• Company-paid short-term disability insurance.
• Company-paid long-term disability insurance.
• Company-paid life insurance.
• Town Shares Program, described as an opportunity to share in the company’s success.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed