Lead Service Technician

Whaley Foodservice • Atlanta, GA

8d

About The Position

Whaley Foodservice is hiring a Lead Service Technician to provide maintenance, service, and repair for commercial cooking equipment and commercial refrigeration, including grills, fryers, ovens, ice machines, and reach-in and walk-in coolers and freezers. The role involves diagnosing, troubleshooting, and repairing equipment, completing service calls accurately and promptly, and communicating repair and parts-order status to branch support and customers. The technician audits truck stock and maintains the service vehicle, tools, and uniforms in accordance with Whaley safety standards. On-call requirements apply.

The listed pay rate is $28.00–$35.00 per hour. Whaley Foodservice describes itself as a commercial kitchen equipment repair service company with more than 600 employees across 31 locations in the Southeast.

Requirements

• At least three years of experience in commercial kitchen repair and/or refrigeration.
• Must be at least 18 years of age.
• Satisfactory background check and drug screen.
• Valid driver's license and driving record that aligns with the company's safety standard.
• Ability to work independently.
• Strong attention to detail.
• Excellent communication and interpersonal skills.
• Good driving record.

Nice To Haves

• Automotive, electrical, installation, or mechanical background.
• Journeyman license and/or CFESA certification.

Responsibilities

• Diagnose, troubleshoot, maintain, service, and repair commercial cooking equipment and refrigeration.
• Communicate parts-order and repair status updates to branch support and customers.
• Complete service calls accurately and in a timely manner.
• Audit truck stock to ensure required parts are stocked.
• Ensure the service vehicle, tools, and uniforms meet Whaley safety standards.
• Meet on-call requirements.

Benefits

• Sign-on bonus for experienced technicians, advertised as up to $7,5000.
• On-call pay.
• Company vehicle.
• Mobile device.
• Uniforms.
• Meters and test equipment.
• Industry certification.
• 401(k) and profit sharing.
• Paid holidays and vacation.
• Medical and dental benefits.
• Company-paid short-term disability insurance.
• Company-paid long-term disability insurance.
• Company-paid life insurance.
• Town Shares Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed