Lead Service Technician - Stone Gate

Greystar•Marlborough, MA

1d•$30 - $32•Onsite

About The Position

This position performs technical and mechanical work to ensure that the buildings, grounds, amenities, and common areas of the property meet company standards for cleanliness, appearance, safety, and functionality. The role completes resident service requests and preventative maintenance, prepares vacant apartments for leasing and move-ins, manages maintenance materials and documentation, and helps maintain common areas and grounds. It also supports safety and risk-management practices, expense control, contractor oversight, and routine property inspections. The position may require travel to assist other properties or attend training and business meetings, and requires a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.

Requirements

EPA Type I and II or Universal certification for refrigerant recycling applies to Certified Service Technicians.
All certifications required by state and local jurisdictions.
A valid driver’s license to operate a golf cart on the property, depending on property size and if applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions, including rain, snow, heat, hail, wind, and sleet.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Ability to work a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.
Ability to travel as needed to assist other properties or attend training and business meetings.

Responsibilities

Complete resident-requested work orders and preventative maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartment homes for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Track maintenance inventory, return unused items to their established locations, and notify the maintenance supervisor when supplies need to be reordered.
Complete service-request documentation and other paperwork accurately, completely, and on time.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, cleaning, and painting curbs and signage as needed.
Support cost-control programs by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Follow safety and risk-management policies, participate in routine safety meetings and required training, and promptly and accurately report accidents and incidents.
Periodically inspect work performed by contractors, vendors, and other service providers to verify quality, scope, and specifications.
Assist with routine and periodic property inspections to identify safety and risk concerns, maintain the property, and communicate physical needs to management.
Travel as needed to assist other properties or attend training, business meetings, or other activities related to the role.
Take on-call coverage during evenings, weekends, and holidays as part of a flexible work schedule.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs for onsite property positions.