Full Time, Lead Server

MBK Senior Living•Bellevue, WA

20d

About The Position

MBK Senior Living is hiring a full-time Lead Server for 40 hours per week at a pay rate of $23–$25, depending on experience. The Lead Server helps ensure residents have a pleasant, positive dining experience by providing high-quality service that takes resident preferences into account. The role includes maintaining dining areas, seating residents, serving meals, and overseeing other Servers during meal service to support smooth operations and consistent service standards. The Lead Server serves as a point of contact for Servers during a shift, relays orders and special requests, offers guidance, and helps train staff on procedures, menu items, and service standards. The position also supports inventory and dining-area setup, assists with food preparation for special meals and events, attends pre-meal meetings, and performs all Server duties. The role requires compliance with applicable regulations and company policies, as well as helping maintain a safe environment and fostering teamwork through mentoring, coaching, and recognition. MBK Senior Living describes its work culture as hospitality-focused and supportive of personal and professional growth. The company reports that it owns and operates 35 senior living communities across the Western United States and has been recognized as a Fortune Top 50 Best Workplace in Aging Services and certified as a Great Place to Work since 2017.

Requirements

High school diploma or GED.
At least 6 months of prior server experience in a similar industry or work environment.
Must be 18 years old or older, or have a proper work permit and authorization documentation.
Complete required background clearances and health screening, and provide negative TB test results within 7 days of employment; the test must be from within the last 6 months.
Basic counting skills for tasks such as tracking meals and residents.
Excellent communication skills, including the ability to speak, write, understand, and read English.
Ability to operate standard serving equipment, such as salad bars, heating carts, and trays.
Ability to deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
Meet and maintain applicable state-specific regulatory requirements, such as Food Handler Certification.
Able to stand for prolonged periods and perform walking, bending, kneeling, squatting, pulling, overhead reaching, and repetitive motions.
Able to move intermittently throughout the workday and in the community.
Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.

Nice To Haves

Exposure to restaurant operations or the ability to learn.

Responsibilities

Oversee Servers during meal service and act as their point of contact during the shift.
Relay orders and special requests, provide guidance, and help ensure smooth meal-service operations and consistent standards.
Assist with training staff on procedures, menu items, and service standards.
Address and resolve minor issues or resident concerns, escalating more complex problems to the Supervisor.
Assist with inventory management and replenish dining room supplies as needed.
Help prepare dining areas and assist with food preparation for special meals and events.
Attend daily pre-meal meetings and taste food.
Perform all duties of the Server role, including maintaining dining areas, seating residents, and serving meals.
Maintain a safe and secure environment for staff, residents, and guests by following established safety standards, policies, and procedures.
Comply with applicable federal, state, and local regulations and company policies and procedures.
Promote teamwork and open communication through mentoring, coaching, and recognition program use, in alignment with MBK principles and core values.
Perform other duties as assigned or directed by the Supervisor, Director of Dining Services, or designee.

Benefits

Competitive salaries.
Leadership development, live in-person training, virtual training, and individual and group trainings.
401(k) retirement plan with company match up to 4%.
Employee Assistance Program for employees and household members.
Financial and legal services.
Educational loan assistance and scholarships.
Team member discount programs.
Resources to support physical, emotional, and financial wellness.
Free meal per shift.
Comprehensive medical, dental, and vision coverage for full-time team members.
Multiple medical plan options, including a Health Savings Account-eligible plan with company contributions.
Flexible Spending Accounts for healthcare and dependent care.
Commuter benefits.
Company-paid life insurance and Accidental Death & Dismemberment coverage.
Disability benefits, where applicable and subject to state-specific programs and eligibility requirements.
Voluntary accident, critical illness, and hospital indemnity insurance.