Lead Server (Internal Only)

Mary's Woods•Lake Oswego, OR

6d•Onsite

About The Position

Mary's Woods is seeking a Lead Server to support its Dining Services department. The Lead Server leads a team of servers and serves meals while helping create clean, inviting tables for residents and guests. The role involves supporting consistent service, providing direction to front-of-house staff when a supervisor or manager is absent, and addressing guest issues in their absence. The Lead Server also uses the restaurant computer system and point-of-sale system, maintains service areas, and performs opening, closing, and side-work duties. The position requires a positive, courteous manner when interacting with staff, residents, and families, and the ability to work independently as well as collaboratively. The successful candidate enjoys learning about food and food service and building professional relationships with residents and staff. Other duties may include Host, Barista, and Bartender responsibilities; guidelines and etiquette for those duties will be provided through additional training. Mary's Woods is a nonprofit senior living community founded in 2001, offering independent living, assisted living, memory care, and residential care in a park-like setting on 40 acres in Lake Oswego. Its mission and values emphasize respect, compassion, excellence, stewardship, and justice. This is a full-time position with flexible hours and days, including weekends and holidays.

Requirements

At least one year of serving or front-of-house experience.
Current Oregon Food Handlers Card.
Ability and willingness to work flexible hours and days, including weekends and holidays.
Ability to work independently and as part of a team.
Ability to maintain a pleasant and courteous demeanor with staff and guests.

Nice To Haves

At least six months of leadership experience in restaurants, hotels, or retirement settings is preferred.
Enjoyment of learning about food and food service and building professional relationships with residents and staff.

Responsibilities

Support the training of team members to promote consistency in service steps.
Provide direction and guidance to front-of-house service staff when a supervisor or manager is absent.
Resolve guest issues encountered by service staff when a supervisor or manager is absent.
Use key access to the point-of-sale system when a supervisor or manager is absent.
Maintain knowledge of the restaurant computer system for placing food orders.
Learn and know menu items, prices, and specifications.
Monitor and maintain the cleanliness, sanitation, and organization of assigned stations and service areas.
Complete opening and closing duties and assigned side work according to established procedures.
Take orders, serve food, bus tables, and perform side work while maintaining a pleasant and courteous demeanor.
Demonstrate knowledge of menu offerings, including daily specials, soups, desserts, and the beverage program.
Demonstrate knowledge of food sanitation, workplace safety, housekeeping procedures, and food-service techniques.
Communicate with managers about department matters and concerns involving residents, employees, other departments, safety, and sanitation.
Perform other duties that may include Host, Barista, and Bartender responsibilities.