Commercial Lead Security Investigator

GEICO•Katy, TX
•$69,700 - $108,650

About The Position

GEICO is hiring a Lead Security Investigator for its Special Investigations Unit (SIU) and expanding Commercial GEICO market. Based in Dallas and Houston, this role conducts non-field investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims that may involve fraud or other illegal activity against the company. Investigative work includes interviewing, database inquiries, taking statements, conducting examinations under oath (EUOs), and locating other sources of information and witnesses. The investigator evaluates information for credibility and facts of loss, reports findings to claims, refers assignments to outside agencies, and provides training and support to departments involved in claims handling.

Requirements

  • Work independently and as part of a team.
  • Multitask.
  • Learn and apply substantial technical and procedural information.
  • Communicate effectively verbally and in writing.
  • Handle heavy claim volume and stressful situations.

Nice To Haves

  • At least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
  • Multiline experience, such as RV, cycle, ATV, or marine.

Responsibilities

  • Conduct non-field investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims involving potential fraud or other illegal activity against the company.
  • Interview individuals, make database inquiries, take statements, conduct EUOs, and locate other sources of information and witnesses.
  • Evaluate information to determine credibility and establish facts of loss.
  • Report investigative findings to claims.
  • Refer investigation assignments to outside agencies.
  • Provide training and support to departments involved in the claims handling process.

Benefits

  • Premier medical, dental, and vision insurance with no waiting period.
  • Paid vacation, sick, and parental leave.
  • 401(k) plan with a 6% match, vested from day one.
  • Tuition assistance.
  • Paid training and licensures.
  • Industry-leading training, career mentorship, coaching, and certification assistance.
  • Performance- and recognition-based incentives.
  • Mental healthcare, fertility assistance, and adoption assistance.
  • GEICO Flex program, which allows working from anywhere in the U.S. for up to four weeks per year.
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