Security Loss Prevention Investigator
About The Position
GardaWorld Security Services is hiring a Security & Loss Prevention Investigator to investigate theft, fraud, security incidents, and safety events in a fast-paced, high-visibility, fan-facing environment that includes retail, restaurants and bars, attractions, and events. The role combines loss prevention investigations with investigations of other security and safety incidents. Working in partnership with Security Operations Center (SOC) Dispatchers, who handle camera monitoring and system alerts, the Investigator leads field response, fact-finding, interviews, documentation, and case development. The position also supports security operations and events through patrols, access-control verification, incident response, de-escalation, risk reduction, and fan-flow support. It is an onsite, full-time position in King of Prussia, Pennsylvania, with a flexible schedule that includes nights, weekends, holidays, and event days. The pay range is $25.00–$27.00 per hour. GardaWorld provides a uniform at no cost and offers career growth opportunities.
Requirements
- 2–4 or more years of experience in investigations, loss prevention, security, military service, law enforcement, or safety.
- Demonstrated report-writing skill.
- Experience interviewing and conducting fact-finding.
- Strong judgment and professionalism.
- Valid driver’s license.
- Must pass background screening.
Nice To Haves
- Loss prevention or organized retail crime (ORC) exposure.
- Workplace safety or EHS investigation exposure.
Responsibilities
- Conduct field investigations involving theft, fraud, policy violations, and misconduct.
- Investigate security events, safety incidents, near-misses, and operational disruptions.
- Respond to SOC dispatcher referrals and alerts requiring investigative follow-up.
- Perform structured fact-finding, scene reviews, and timeline reconstruction.
- Interview witnesses, subjects, and reporting parties using neutral questioning techniques.
- Collect and document physical and testimonial evidence, maintaining evidence integrity and documentation standards.
- Prepare clear, objective investigative reports and summaries.
- Support case preparation for internal action or referral to law enforcement.
- Partner with SOC Dispatchers, receive case packages and alert summaries, conduct on-scene validation, report field findings to the SOC, and coordinate timelines and escalation paths.
- Conduct interior and exterior patrols with investigative awareness.
- Support access control and verification of restricted areas.
- Respond to incidents and disturbances, using de-escalation and conflict-management techniques.
- Support operational risk-reduction measures.
- Provide investigative and security support during events and peak fan periods.
- Identify congestion, disorder, and opportunistic risk patterns; support safe fan flow and queue conditions.
- Maintain a high-visibility professional presence while balancing enforcement with fan-experience standards.
Benefits
- Medical, dental, and vision insurance plans.
- 401(k) retirement savings plan with employer matching contributions.
- Paid time off (PTO).
- Paid holidays.
- Disability coverage.
- Life insurance options.
- Uniform provided at no cost.
- Career growth opportunities at GardaWorld.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
