Lead Sales - Magnolia

The Salvation Army Southern California•Riverside, CA

10d

About The Position

The Lead Sales supports the Salvation Army Adult Rehabilitation Centers’ Family Store by helping provide customers with a strong selection, excellent service, and organized stores that support the organization’s spiritual, social, and rehabilitation programs. The position works closely with the management team on daily store operations, sales and income goals, staff development, and effective Work Therapy Assignments. The Lead Sales partners with the Store Manager in routine operations and takes responsibility for day-to-day store operations when the Store Manager and/or Assistant Manager is absent. Duties include supporting sales performance, scheduling and coaching employees when management is absent, assisting with back-room processing, supporting beneficiaries assigned to Work Therapy, and protecting store assets and building security. The role may require transfer or relocation to other stores based on business needs.

Requirements

High school diploma, GED, or equivalent required.
At least one year of previous retail experience required.
Ability to communicate effectively with management, store employees, customers, and donors.
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously.
Ability to grasp, push, and pull objects including files, drawers, carts, racks, fixtures, furniture dollies, platform trucks, and hand trucks.
Ability to lift up to 50 pounds.
Ability to perform repetitive-motion tasks.
Must pass a background check, including Criminal History and Sex Offender Registry checks.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Partner with the Store Manager in daily store operations, including opening and closing, point-of-sale operations, inventory management and rotation, merchandising standards, and donations.
Assume responsibility for day-to-day store operations, including personnel and cash handling, when the Store Manager and/or Assistant Manager is absent; discuss concerns with the District Sales Manager.
Help monitor and analyze key performance indicators to support sales and profitability goals.
When the Store Manager and Assistant Manager are absent, schedule employees to maintain store and donation-center coverage; coordinate team meetings; coach, train, and develop employees; and process paperwork, particularly time-and-attendance records.
Promote customer and donor satisfaction through excellent service and community relations, and develop strategies to improve the customer experience.
Support the Store Manager in helping back-room processors and warehouse associates meet daily processing goals.
Supervise, support, and report on program beneficiaries when Work Therapy Assignments are in place at the store.
When the Store Manager and Assistant Manager are absent, protect store currency, inventory, and property, including safe funds, cash-deposit logs, bank deposits, sale merchandise, equipment, and building security.
Secure the building outside operating hours by arming the alarm system and following alert protocols.
Help maintain safety measures consistent with ARC policy and government regulations, promptly report safety issues and incidents, and assist with mandatory weekly store meetings and records.
Transfer or relocate to other stores as business needs require.
Complete tasks assigned by the District Sales Manager, Command Retail Directors, and Command Administration.