Lead Sales Operation Analyst

Capgemini•Irving, TX
•$117,930 - $215,000

About The Position

The Sales Operations Analyst is primarily responsible for end-to-end reporting and analytics using tools that support performance measurement, sales funnel analysis, sales forecasting, business reviews, and governance. The role provides sales analysis and insights on sales performance, ring-fenced projects, and internal organization, account, or unit performance. It also supports sales planning and forecasting, reporting, process standardization, and automation for stakeholders such as GSO, CSOs, and BU Finance. The analyst supports THOR operations and CRM to help optimize sales teams across SBUs, BUs, MUs, and GBLs. The role manages processes end to end and establishes robust teams or processes to address business requirements effectively. It focuses on improving operational efficiency through cost-saving methods, identifying and implementing new tools, and applying statistical analysis and data modeling. The role also provides analysis or support to influence the sales pipeline.

Responsibilities

  • Provide end-to-end reporting and analytics for performance, sales funnels, forecasting, business reviews, and governance.
  • Analyze sales performance and ring-fenced projects, and provide insights into internal organization, account, or unit performance.
  • Support sales planning and forecasting, reporting, process standardization, and automation for stakeholders including GSO, CSOs, and BU Finance.
  • Support THOR operations and CRM for teams across SBUs, BUs, MUs, and GBLs.
  • Manage end-to-end processes and establish robust teams or processes to address business requirements.
  • Improve operational efficiency through cost-saving methods.
  • Identify and implement new tools, statistical analysis, and data modeling.
  • Provide analysis or support to influence the sales pipeline.

Benefits

  • Paid time off, including vacation, company-paid holidays, personal days, and sick leave
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Retirement savings plans, such as 401(k) in the U.S. or RRSP in Canada
  • Life insurance
  • Disability insurance
  • Employee assistance programs
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