Lead Sales Operation Analyst

Capgemini•Irving, TX

About The Position

The Sales Operations Analyst is responsible for end-to-end reporting and analytics using tools that support performance measurement, sales funnel analysis, sales forecasting, business reviews, and governance. The role provides sales analysis to support sales performance, ring-fenced project analysis, and insights into internal organization, account, or unit performance. It also supports sales planning and forecasting, reporting, process standardization, and automation for stakeholders including GSO, CSOs, and BU Finance. The position provides THOR operations and CRM support to help teams across SBUs, BUs, MUs, and GBLs operate efficiently. The role manages end-to-end processes and establishes robust teams or processes to handle business requirements effectively. It focuses on increasing operational efficiency through cost-saving methods, identifying and implementing new tools, and applying statistical analysis and data modeling. The analyst also provides analysis or support intended to influence the sales pipeline.

Responsibilities

  • Provide end-to-end reporting and analytics for performance, funnel, sales forecasting, business reviews, and governance.
  • Analyze sales performance and ring-fenced projects, and provide insights into internal organization, account, or unit performance.
  • Support sales planning and forecasting, reporting, process standardization, and automation for stakeholders including GSO, CSOs, and BU Finance.
  • Provide THOR operations and CRM support to teams across SBUs, BUs, MUs, and GBLs.
  • Manage end-to-end processes and establish robust teams or processes to address business requirements.
  • Identify and implement cost-saving methods and tools to increase operational efficiency.
  • Apply statistical analysis and data modeling.
  • Provide analysis or support to influence the sales pipeline.

Benefits

  • Paid time off, including vacation, company-paid holidays, personal days, and sick leave, subject to employee grade and local policy.
  • Medical, dental, and vision coverage, or provincial healthcare coordination in Canada.
  • Retirement savings plans, such as a 401(k) in the U.S. or RRSP in Canada.
  • Life and disability insurance.
  • Employee assistance programs.
  • Other benefits as provided by local policy and eligibility.
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