Lead Sales Enablement Program Manager

UKG•,

14h•$119,000 - $169,600

About The Position

The role partners with Sales and Pre-Sales teams to shape how UKG engages customers in complex, high-value opportunities. It applies customer insight, business judgment, messaging expertise, and creative problem solving to make UKG’s value relevant and memorable to decision makers. The role develops customer-specific narratives and experiences, which may include executive presentations, visual storytelling, demonstrations, workshops, interactive experiences, sales plays, and proposal content. The position also supports executive and customer engagement, collaborates with cross-functional teams to ensure materials are accurate and cohesive, and shares field feedback with the Strategic Messaging team. It contributes reusable content and recommends improvements to messaging, assets, and workflows. The posting describes the role as a Strategic Pursuit Consultant within UKG’s Strategic Positioning and Pursuits team.

Requirements

8+ years of combined professional experience in strategic messaging, sales enablement, solution consulting, customer experience, product marketing, or a related discipline.
5+ years of experience developing customer-facing content or experiences for complex B2B sales opportunities, such as executive presentations, proposals, demonstrations, sales plays, or workshops.
Demonstrated ability to synthesize customer needs, product information, market context, and competitive insights into a clear value narrative.
Strong writing, editing, presentation, and storytelling skills, including the ability to communicate complex ideas to executive audiences.
Experience partnering with Sales, Pre-Sales, Product, Marketing, or subject matter expert teams.
Strong discovery, facilitation, stakeholder communication, and relationship-building skills.
Ability to manage concurrent projects, exercise sound judgment, and meet deadlines in a fast-paced, matrixed environment.
Familiarity with presentation, proposal, and content collaboration tools.

Nice To Haves

Experience supporting complex enterprise sales cycles, strategic pursuits, or high-value customer opportunities.
Experience in enterprise technology, SaaS, HCM, HR, payroll, workforce management, or a related market.
Experience engaging senior customer stakeholders and helping sellers prepare for executive presentations, demonstrations, discovery sessions, or workshops.
Ability to use visual storytelling, design-led thinking, or interactive approaches to make customer messages more engaging and easier to understand.
Experience translating competitive intelligence, customer evidence, and business value into differentiated messaging.
Experience contributing reusable content, sales resources, or practices that improve consistency and effectiveness across a sales organization.
Strong business acumen and ability to balance creative thinking with accuracy, approved messaging, and customer needs.
Collaborative, adaptable approach, with confidence to influence across teams and move work forward without direct authority.

Responsibilities

Partner with Sales and Pre-Sales teams to understand customer priorities, business challenges, stakeholders, and opportunity requirements.
Apply UKG enterprise, portfolio, solution, industry, and audience-specific messaging to complex customer opportunities.
Synthesize customer insight, product capabilities, market dynamics, and competitive intelligence into clear, credible, outcome-oriented narratives.
Develop and refine value propositions, proof points, executive messaging, presentation storylines, sales plays, and proposal content.
Tailor messaging and materials to customer needs and buying context while aligning with UKG positioning and approved claims.
Develop creative concepts for communicating UKG’s value and refine them with seller, subject matter expert, and customer input.
Help account teams answer customer questions, strengthen differentiation, and connect UKG solutions to measurable business impact.
Support engagements with senior customer stakeholders, including executive sponsors and decision makers.
Shape the customer experience from opening message through demonstration, discussion, and next steps.
Explore visual storytelling, scenario-based demonstrations, workshops, and interactive presentation elements.
Prepare and shape executive presentations, demonstrations, discovery sessions, and solution workshops.
Make complex ideas accessible through narrative, presentation structure, visual storytelling, and relevant customer evidence.
Advise sellers and presenters on message delivery, audience engagement, and use of supporting materials.
Build credibility through preparation, curiosity, consultative dialogue, and understanding of customer goals.
Collaborate with Sales, Product, Marketing, Industry, Competitive Intelligence, Value Management, Pre-Sales, Proposal, Legal, Security, Services, and Customer Success partners.
Coordinate with subject matter experts to ensure customer-facing materials are accurate, relevant, and aligned with opportunity needs.
Influence across teams to align messaging and pursuit materials and deliver a cohesive customer experience.
Share field observations and customer feedback with the Strategic Messaging team and relevant partners.
Surface gaps, conflicting claims, outdated content, or missing evidence for review by appropriate stakeholders.
Contribute reusable presentation components, proposal content, examples, and guidance for applying UKG messaging.
Capture customer questions, seller feedback, competitive patterns, and successful approaches from supported opportunities.
Recommend improvements to messaging, assets, and workflows based on customer and field needs.
Maintain current knowledge of UKG solutions, customer outcomes, approved messaging, and relevant market context.