Part-Time Lead Sales Associate
About The Position
The Salvation Army Thrift Store is seeking a Lead Sales Associate to support the store management team and help turn donations into funding for community programs. The role supports efficient store operations, provides excellent customer service, and contributes to the organization's mission through daily retail work. The Lead Sales Associate supports product sales and acquisition, store opening and closing, banking and daily deposits, sales and production goals, product rotation, and inventory turnover. The position also helps maintain store appearance and displays, address customer complaints, improve the shopping experience, and provide direction to staff when management is absent. The associate communicates operational matters to store management, supports policies and procedures, documents behavioral or attitude concerns, and assists with basic register troubleshooting. This part-time role is scheduled for 25 hours per week, including evenings, weekends, and holidays as scheduled. Paid register and store-procedure training is provided, along with ongoing coaching and support from store leadership. The work takes place in a store environment that may be dusty, have weather-related temperature fluctuations, and require standing for extended periods. Travel to other locations for work or training may be required.
Requirements
- High school graduate or equivalent.
- Retail experience required.
- Ability to speak, write, and understand English for effective communication.
- Basic computer skills, including use of a point-of-sale system and payroll program.
- Proficient cash-handling skills and ability to give accurate change.
- Strong customer service orientation.
- Valid driver's license and personal transportation for bank runs.
- Must pass a Motor Vehicle Record Search.
Responsibilities
- Support management with product sales and acquisition.
- Implement store opening and closing procedures.
- Handle banking and daily deposits.
- Execute strategies to meet product acquisition, production, and sales goals.
- Manage product rotation and inventory turnover.
- Create an enjoyable shopping experience through positive customer service.
- Handle customer complaints as needed.
- Support store maintenance and appearance.
- Maintain displays and floor layout plans and identify ways to improve store appeal.
- Provide direction to staff in the absence of management.
- Communicate effectively with store management regarding operations.
- Support implementation of policies and procedures.
- Document and report concerns regarding behavior or attitude.
- Assist others with basic register problem solving.
Benefits
- Professional development and growth opportunities.
- Paid training on register and store procedures.
- Ongoing coaching and support from store leadership.
- Employee discount.
- Employee Assistance Program.
- Comprehensive benefits package.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
