Lead Sales Associate - Bloomington

The Salvation Army USA Central Territory•Bloomington, MN

8d•Onsite

About The Position

The Lead Sales Associate supports the store management team in maintaining efficient store operations, providing excellent customer service, and supporting The Salvation Army’s mission through daily retail operations. The role includes supporting sales and product acquisition, handling opening and closing procedures, banking and deposits, inventory rotation, customer concerns, store upkeep, and staff direction when management is absent. The associate also communicates with management about store operations, helps implement policies and procedures, and assists with basic register issues.

Requirements

High school graduate or equivalent.
Retail experience required.
Ability to speak, write, and understand English for effective communication.
Basic computer skills, including familiarity with a point-of-sale system and payroll program.
Proficient cash handling and accurate change-giving abilities.
Strong customer service orientation.
Valid driver’s license and personal transportation for bank runs.
Must pass a Motor Vehicle Record Search.

Responsibilities

Support management with product sales and acquisition.
Implement store opening and closing procedures.
Handle banking and daily deposits.
Execute strategies to meet product acquisition, production, and sales goals.
Manage product rotation and inventory turnover.
Provide positive customer service and help create an enjoyable shopping experience.
Handle customer complaints as needed.
Support store maintenance and appearance.
Maintain displays and floor layout plans.
Identify ways to improve store appeal.
Provide direction to staff in the absence of management.
Communicate with store management regarding operations.
Support implementation of policies and procedures.
Document and report concerns about behavior or attitude.
Assist others with basic register problem solving.
Travel to various locations for work or training if required.