Lead Sales Associate / Customer Service Representative

Drybar Shops • Miami, OK

13d

About The Position

Drybar is a blow dry-only bar focused exclusively on blowouts. The Lead Sales Associate / Customer Service Representative provides excellent customer service to clients, supports member retention, and helps drive sales and lead conversion. The role includes hourly compensation plus commissions, and offers opportunities for career growth. The position requires flexible scheduling, including nights, weekends, and holidays.

Requirements

• At least 1 year of sales experience preferred.
• Basic computer skills.
• Ability to multitask.
• Outgoing, positive, cheerful, engaging, energetic, and resourceful demeanor.
• Strong verbal and written communication skills.
• Strong interpersonal skills to communicate confidently with internal personnel and customers.
• Excellent organization and problem-solving skills, with strong project management skills.
• Ability to work flexible days and hours, including nights, weekends, and holidays.

Nice To Haves

• Experience with MindBody Software.

Responsibilities

• Manage lead outreach and contact prospective members.
• Work with the Marketing Team on demonstrated best practices for lead conversion strategies.
• Provide customer service with a focus on member retention.

Benefits

• Competitive compensation plan with commissions.
• Free monthly services.
• Membership sales bonus.
• Flexible hours.
• Discounts on all retail products.
• Clear career path for professional growth.
• Ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed