Lead Sales Associate / Customer Service Representative

Drybar Shops • Fort Lauderdale, FL

13d

About The Position

Drybar is a blow-dry-only bar focused exclusively on blowouts. The Lead Sales Associate / Customer Service Representative provides excellent customer service to clients and supports sales and member retention. The role includes lead outreach, contacting prospective members, and working with the Marketing Team on effective lead-conversion practices.

Requirements

• One or more years of sales experience preferred.
• Basic computer skills.
• Ability to multitask.
• Outgoing, positive, cheerful, engaging, energetic, and resourceful demeanor.
• Strong verbal and written communication skills.
• Strong interpersonal skills to communicate confidently with internal personnel and customers.
• Excellent organization and problem-solving skills, with strong project-management skills.
• Ability to work flexible days and hours, including nights, weekends, and holidays.

Nice To Haves

• MindBody Software experience.

Responsibilities

• Manage lead outreach and contact prospective members.
• Work with the Marketing Team on demonstrated best practices for lead-conversion strategies.
• Provide customer service with a focus on member retention.
• Meet results-oriented, metrics-driven expectations.

Benefits

• Competitive compensation plan with an hourly rate and commissions.
• Paid time off, vacation, and sick leave.
• Free monthly services.
• Membership sales bonus.
• Flexible hours.
• Discounts on retail products.
• Clear career path for professional growth.
• Ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed