Lead Sales Associate / Customer Service Representative

WellBiz Brands • Miami, FL

11d

About The Position

Drybar is hiring a Lead Sales Associate / Customer Service Representative to provide excellent customer service to clients in its blowout-focused beauty business. The role manages lead outreach and prospective-member contacts, supports lead-conversion strategies with the Marketing Team, and focuses on member retention and sales. The position offers hourly pay plus commissions and opportunities for career growth. Training is scheduled to begin the following week.

Requirements

• Customer-service orientation and a focus on member retention.
• Results-oriented and metrics-driven approach.
• Basic computer skills.
• Ability to multitask.
• Outgoing, positive, cheerful, engaging, energetic, and resourceful demeanor.
• Strong verbal and written communication skills.
• Strong interpersonal skills and confidence communicating with internal personnel and customers.
• Excellent organization and problem-solving skills, with strong project-management skills.
• Ability to work flexible days and hours, including nights, weekends, and holidays.

Nice To Haves

• One or more years of sales experience preferred.
• MindBody Software experience is a plus.

Responsibilities

• Manage lead outreach and contact prospective members.
• Work with the Marketing Team on best practices for lead-conversion strategies.
• Provide customer service with a focus on member retention.
• Meet results-oriented, metrics-driven sales objectives.

Benefits

• Competitive compensation plan with commissions.
• Free monthly services.
• Membership sales bonus.
• Flexible hours.
• Discounts on all retail products.
• Clear career path to grow as a professional.
• Ongoing training.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed