Lead Risk & Patient Safety Manager OBGYN

BMC Software•Boston, MA

3d•$112,000 - $162,500

About The Position

The Lead Risk & Patient Safety Manager independently leads complex clinical risk management and patient safety oversight for inpatient and ambulatory Obstetrics and Gynecology (OBGYN), perinatal, Neonatal Intensive Care Unit (NICU), and nursery service areas across Boston Medical Center. Operating under limited guidance from the Senior Director of Risk Management, the role directs advanced risk mitigation, comprehensive harm-event investigations, regulatory compliance strategies, and institution-wide education. The work is intended to minimize professional liability exposure and maternal and neonatal morbidity and mortality, address institutional safety trends, and promote a proactive culture of safety. The manager provides specialty-specific risk expertise to clinical and operational leaders; investigates actual and near-miss events; supports targeted safety initiatives; and helps ensure compliance with state, federal, and Joint Commission standards. The role also works with the Claims Department on evidence for malpractice claim defense, develops and updates policies, reports risk metrics to quality committees and governing boards, delivers education, and advises Patient Advocacy on complex complaints. The position requires a bachelor’s degree in nursing, science, or a healthcare-related field and at least 10 years of direct clinical experience in a relevant specialty, or an equivalent combination of education and healthcare risk management experience. CPHRM certification or eligibility to sit for the exam within 90 days of hire is required. The position is full-time. Compensation is listed as $112,000–$162,500, with the range based on Boston-area data and subject to modification based on geographic location.

Requirements

Bachelor’s degree with a concentration in nursing, science, or a healthcare-related field, and a minimum of 10 years of direct clinical experience in Obstetrics, Gynecology, Maternal-Fetal Medicine, Neonatology/NICU, perinatal care, or women’s health; or an equivalent combination of education and healthcare risk management experience.
Certified Professional in Healthcare Risk Management (CPHRM), or eligibility to sit for the exam within 90 days of hire.
Deep knowledge of patient safety principles applicable to Obstetrics, Gynecology, Maternal-Fetal Medicine, and Neonatology/NICU.
Deep understanding of healthcare risk management concepts, medical malpractice principles, healthcare law, and medical terminology, and the ability to apply them.
Ability to conduct structured factual investigations, interview clinical personnel, and synthesize adverse-event data into clear written reports.
Ability to interpret and apply federal, state, and Joint Commission healthcare regulations and accreditation standards.
Proficiency with adverse-event tracking software, such as RL Solutions, and Microsoft Office applications for data analysis and trend reporting.
Verbal and written communication skills to design and deliver educational presentations and present risk metrics to clinical chairs, executive leadership, and regulatory bodies.

Nice To Haves

Advanced degree, such as a Juris Doctor, master’s degree, NP, PA, or PharmD.
Certified Professional in Patient Safety (CPPS) or Certified Professional in Healthcare Quality (CPHQ).
Registered Nurse (RN) license or other clinical licensure.

Responsibilities

Investigate actual and near-miss safety events using chart reviews, staff interviews, and observation; facilitate Root Cause Analysis projects; manage the incident reporting database to identify safety trends; and participate in clinical case review committees.
Provide risk management and patient safety expertise for OBGYN, perinatal, and NICU units, serving as a subject matter resource to clinical and operational leadership on specialty-specific risks.
Support identification, assessment, and mitigation of risks associated with maternal and neonatal morbidity and mortality, collaborating with interdisciplinary leaders on targeted clinical safety initiatives.
Ensure compliance with state, federal, and Joint Commission standards; draft regulatory reports; and participate in onsite survey management during Department of Public Health and Centers for Medicare and Medicaid Services surveys.
Collaborate with the Claims Department to minimize legal and financial liability by collecting, maintaining, and preparing investigation evidence for medical malpractice claim defense.
Design, maintain, and revise institutional and departmental policies to incorporate best practices, align with regulatory standards, and minimize loss exposure.
Partner with the Chief Quality Officer, Risk and Safety Senior Directors, and clinical department chairs to design patient safety programs and report risk metrics to quality committees and governing boards.
Develop and deliver risk-reduction and safety-event-reporting education to physicians, management, and clinical staff.
Advise Patient Advocacy on resolving complex patient or family complaints to mitigate organizational risk.